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新冠疫情与酒店业的未来工作

COVID-19 and the future of work in the hospitality industry.

作者信息

Huang Arthur, De la Mora Velasco Efren, Marsh Jessica, Workman Hannah

机构信息

Rosen College of Hospitality Management, University of Central Florida, Orland, FL 3819, USA.

出版信息

Int J Hosp Manag. 2021 Aug;97:102986. doi: 10.1016/j.ijhm.2021.102986. Epub 2021 May 28.

DOI:10.1016/j.ijhm.2021.102986
PMID:34720330
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8542563/
Abstract

The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.

摘要

新冠疫情严重扰乱了酒店业。本研究结合不同数据,考察新冠疫情期间美国劳动力市场趋势。研究发现,休闲和酒店业中准备不足的工作岗位受影响最严重,且复苏缓慢。疫情凸显了酒店业在工作场所安全、技能差距、技术应用和工作重组方面日益突出的问题。本文就为酒店业员工做好未来工作准备和提供灵活工作安排提出了两个命题。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/3f79ffd9b4d8/gr4_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/81caf26e3651/gr1_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/a5425773e1a8/gr2_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/4632a201737f/gr3_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/3f79ffd9b4d8/gr4_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/81caf26e3651/gr1_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/a5425773e1a8/gr2_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/4632a201737f/gr3_lrg.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/7a92/8542563/3f79ffd9b4d8/gr4_lrg.jpg

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本文引用的文献

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THE ECONOMIC IMPACTS OF COVID-19: EVIDENCE FROM A NEW PUBLIC DATABASE BUILT USING PRIVATE SECTOR DATA.新冠疫情的经济影响:来自利用私营部门数据构建的新公共数据库的证据。
Q J Econ. 2024 May;139(2):829-889. doi: 10.1093/qje/qjad048. Epub 2023 Oct 4.
2
Economic uncertainty before and during the COVID-19 pandemic.新冠疫情之前及期间的经济不确定性。
J Public Econ. 2020 Nov;191:104274. doi: 10.1016/j.jpubeco.2020.104274. Epub 2020 Sep 9.
3
Understanding the effects of COVID-19 on the health and safety of immigrant hospitality workers in the United States.
利用数据分析来了解餐厅安全违规行为与新冠病毒传播之间的关系。
Int J Hosp Manag. 2022 Jul;104:103241. doi: 10.1016/j.ijhm.2022.103241. Epub 2022 May 11.
了解新冠病毒病对美国移民酒店业工作者健康与安全的影响。
Tour Manag Perspect. 2020 Jul;35:100717. doi: 10.1016/j.tmp.2020.100717. Epub 2020 Jul 14.