Department of Allied Medical Sciences, Faculty of Applied Medical Sciences, Jordan University of Science and Technology, Jordan.
Discipline of Medical Imaging Science, Faculty of Medicine and Health, The University of Sydney, NSW, Australia.
Radiography (Lond). 2022 May;28(2):283-287. doi: 10.1016/j.radi.2021.11.003. Epub 2021 Nov 24.
Previous research on job satisfaction (JS) and burnout has focused on physicians and nurses. However, limited work has evaluated radiographers' JS and burnout, factors affecting them and the correlation between them. The aim of this study is to assess the level and specific factors affecting burnout and JS among radiographers and to examine the correlation between them.
A questionnaire consisting of socio-demographic information and two validated instruments (Maslach Burnout Inventory-Human Services Survey for Medical Personnel (MBI-HSS (MP)) and JS Survey (JSS)) was distributed to radiographers. The MBI included 22 questions and JSS consisted of 36 questions. Mean scores were used to compare responses between participants according to demographic characteristics. Correlation between JS and burnout was examined using Pearson correlation test, with P < 0.05 determining statistical significance.
308 radiographers returned a completed questionnaire, 48.4% of participants were male, 48.7% had 1-6 years of experience and 61.4% examined >25 patients per day. Total emotional exhaustion, depersonalization and personal accomplishment scores were 28.7, 11.3 and 35.8 respectively. Most participants felt dissatisfied with pay (n = 221, 71.8%), opportunities for promotion (n = 202, 65.6%), fringe benefits (n = 239, 77.6%), contingent rewards (n = 231, 75.0%), operating procedures (n = 190, 61.7%) and communication (n = 162, 52.6%). Burnout was associated with work experience and caseload and JS was associated with section of work. Most of the JS domains were significantly inversely related to emotional exhaustion and depersonalisation domains. Emotional exhaustion and depersonalization drew a significant positive correlation. Emotional exhaustion and depersonalization drew a significant positive correlation.
Participating radiographers are mostly dissatisfied about their jobs and they suffer a high level of emotional exhaustion.
To avoid the consequences of burnout and decreased JS on individuals and organizations, efforts should be done in alleviating the main factors affecting them.
之前关于工作满意度 (JS) 和职业倦怠的研究主要集中在医生和护士身上。然而，有限的工作评估了放射技师的 JS 和职业倦怠、影响他们的因素以及它们之间的相关性。本研究旨在评估放射技师职业倦怠和工作满意度的水平和具体影响因素，并探讨它们之间的相关性。
向放射技师发放了一份包含社会人口统计学信息和两个经过验证的工具（职业倦怠量表-人力资源服务调查（MBI-HSS（MP））和工作满意度量表（JSS））的问卷。MBI 包含 22 个问题，JSS 由 36 个问题组成。根据人口统计学特征，使用均值得分比较参与者的反应。使用 Pearson 相关检验检验 JS 和职业倦怠之间的相关性，P 值<0.05 表示具有统计学意义。
308 名放射技师返回了一份完整的问卷，其中 48.4%的参与者为男性，48.7%的参与者有 1-6 年的工作经验，61.4%的参与者每天检查>25 名患者。总情感耗竭、去人性化和个人成就得分分别为 28.7、11.3 和 35.8。大多数参与者对薪酬（n=221，71.8%）、晋升机会（n=202，65.6%）、福利（n=239，77.6%）、附带奖励（n=231，75.0%）、操作程序（n=190，61.7%）和沟通（n=162，52.6%）不满意。职业倦怠与工作经验和工作量有关，工作满意度与工作部门有关。工作满意度的大多数领域与情感耗竭和去人性化领域呈显著负相关。情感耗竭和去人性化呈显著正相关。
参与调查的放射技师对工作大多不满意，且他们经历着高度的情感耗竭。
为了避免职业倦怠和工作满意度降低对个人和组织的影响，应努力减轻影响它们的主要因素。
