Korhonen Maija, Komulainen Katri
University of Eastern Finland, Finland.
Health (London). 2023 Sep;27(5):789-809. doi: 10.1177/13634593211063053. Epub 2021 Dec 2.
This discourse analytical study explores how health professionals (HPs) construct burnout as a form of mental distress in the context of Finnish burnout rehabilitation framed with a particular rehabilitation ethos. Burnout is a fuzzy concept and lacks a disease status. Therefore, it calls for context-specific definition and justification. By highlighting the socially and interactionally produced character of categories of mental distress, the study investigates the kinds of discourses HPs use to formulate "the problem" and its solutions, and how people dealing with burnout are categorized in these discourses. The data consists of field notes from the observation of group discussion sessions in two 1-year burnout rehabilitation courses. As a result of the analysis, five partly overlapping discourses were identified: psychological, evolutionary, healthy lifestyle, biomedical, and welfare. Within these discourses, people who experience burnout were categorized as over-conscientious employees, "good girls," "primitive people," self-responsible rehabilitees, patients, and (aging) employees with social and legal rights. Burnout rehabilitation and HPs' views reproduce a cultural and clinical discourse around burnout in which work-related problems are treated as individual-level problems and individuals are responsibilized for the management of mental distress. Based on the results, it is concluded that the hybrid type of interventions that attempt to influence both individual- and work-related problems behind burnout would help to prevent people dealing with burnout from being over-responsibilized for solving problems at the workplace.
这项话语分析研究探讨了在芬兰特定康复理念框架下的职业倦怠康复背景中,健康专业人员(HPs)如何将职业倦怠构建为一种精神困扰形式。职业倦怠是一个模糊的概念,且缺乏疾病状态。因此,它需要根据具体情境进行定义和论证。通过强调精神困扰类别在社会和互动中产生的特征,该研究调查了健康专业人员用来阐述“问题”及其解决方案的话语类型,以及在这些话语中如何对经历职业倦怠的人进行分类。数据包括对两个为期一年的职业倦怠康复课程中小组讨论会议的观察记录。分析结果确定了五种部分重叠的话语:心理、进化、健康生活方式、生物医学和福利。在这些话语中,经历职业倦怠的人被分类为过度尽责的员工、“好女孩”、“原始人”、自我负责的康复者、患者以及拥有社会和法律权利的(老龄)员工。职业倦怠康复和健康专业人员的观点再现了围绕职业倦怠的一种文化和临床话语,其中与工作相关的问题被视为个人层面的问题,个人要为管理精神困扰负责。基于研究结果,得出的结论是,试图影响职业倦怠背后个人和工作相关问题的混合干预类型,将有助于防止经历职业倦怠的人在解决工作场所问题时承担过多责任。