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医疗体系支持护理领导者应对 COVID-19 大流行期间职业倦怠的方法。

A Health Care System's Approach to Support Nursing Leaders in Mitigating Burnout Amid a COVID-19 World Pandemic.

机构信息

Providence St Joseph Health, Renton, Washington (Dr Trepanier); Providence Portland Medical Center, Portland, Oregon (Dr Henderson); and Swedish Health Services, Seattle, Washington (Dr Waghray).

出版信息

Nurs Adm Q. 2022;46(1):52-59. doi: 10.1097/NAQ.0000000000000507.

Abstract

Burnout has been demonstrating its presence in the nursing profession for decades. The advent of the world pandemic exacerbated the impact of burnout, and health care workers are suffering. In this article, the authors offer a review of burnout and its effect on the nursing profession. The authors describe a health care system's response to support its 48000 nurses. On the basis of critical drivers that influence the state of engagement of any nurses, we implemented a program allowing us to proactively partner with core leaders to support the emotional well-being of their caregivers. We provide focused coaching and support to leaders and their teams experiencing the highest stress levels. Finally, this article offers concrete interventions that nurse leaders should consider to support their respective nurses.

摘要

burnout 已经在护理行业存在了几十年。世界大流行的出现加剧了 burnout 的影响,医护人员正在受苦。在本文中,作者回顾了 burnout 及其对护理行业的影响。作者描述了医疗保健系统的应对措施,以支持其 48,000 名护士。基于影响任何护士敬业度状态的关键驱动因素,我们实施了一项计划,使我们能够与核心领导者积极合作,支持他们的护理人员的情绪健康。我们为经历最高压力水平的领导者及其团队提供有针对性的辅导和支持。最后,本文提供了具体的干预措施,护士领导者应该考虑这些措施来支持他们各自的护士。

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