Alazzam Malik Bader, Al Khatib Husam, Mohammad Walid Theib, Alassery Fawaz
Faculty of Computer Science and Informatics, Amman Arab University, Amman, Jordan.
Al-Ahliyya Amman University, Amman, Jordan.
J Healthc Eng. 2021 Nov 26;2021:5887911. doi: 10.1155/2021/5887911. eCollection 2021.
This research explores how e-health systems' features (information quality, quality of the system, usability perceived, and perceived usefulness) contribute to improving medical personnel performance in medical centers, patient care, and physician-patient interactions in Jordan. The objective is to evaluate a single integrated model consisting of the technology acceptance model. This study used the logical research method and approach. A collection of data from 212 medical personnel working in 19 healthcare facilities throughout Jordan were gathered. To analyze the data collected and test the hypotheses of the research, a partially square/structural equation modeling method has been employed. The study found that the health information system (HIS) information quality has a direct and indirect beneficial effect on the performance of the staff, beneficial effects on patient care alone, and only favorable, indirect effects on the doctor-patient relationship. On the contrary, system quality was shown to influence directly and indirectly and to have a direct and indirect beneficial effect both on the connection between doctors and patients. Remember that the HIS has accessibility, speed, and mistake detection and avoids error issues. These shortcomings are suggested to be rectified in conjunction with improved user perception towards easy usage and utilization of the system.
本研究探讨电子健康系统的特征（信息质量、系统质量、感知易用性和感知有用性）如何有助于提高约旦医疗中心的医务人员绩效、患者护理水平以及医患互动。目的是评估一个由技术接受模型组成的单一综合模型。本研究采用了逻辑研究方法和途径。收集了来自约旦19家医疗机构的212名医务人员的数据。为了分析收集到的数据并检验研究假设，采用了偏最小二乘/结构方程建模方法。研究发现，健康信息系统（HIS）的信息质量对员工绩效有直接和间接的有益影响，仅对患者护理有有益影响，对医患关系仅有有利的间接影响。相反，系统质量被证明对医患关系有直接和间接的影响，并具有直接和间接的有益作用。请记住，HIS具有可访问性、速度以及错误检测功能，可避免错误问题。建议结合提高用户对系统易用性和利用率的认知来纠正这些缺点。
