Digital Health and Wellness Research Group, Department of Computer and Information Science, Faculty of Science, University of Strathclyde, Glasgow G1 1XH, UK.
Information and Digital Technology Department, NHS Shetland, Lerwick, Shetland ZE1 0LB, UK.
Int J Environ Res Public Health. 2021 Nov 23;18(23):12291. doi: 10.3390/ijerph182312291.
Across the world, informal (unpaid) caregiving has become the predominant model for community care: in the UK alone, there are an estimated 6.5 million caregivers supporting family members and friends on a regular basis, saving health and social care services approximately £132 billion per year. Despite our collective reliance on this group (particularly during the COVID-19 pandemic), quality of life for caregivers is often poor and there is an urgent need for disruptive innovations. The aim of this study was to explore what a future roadmap for innovation could look like through a multi-stakeholder consultation and evaluation. An online survey was developed and distributed through convenience sampling, targeting both the informal caregiver and professionals/innovators interested in the caregiver demographic. Data were analysed using both quantitative (summary statistics) and qualitative (inductive thematic analysis) methods in order to develop recommendations for future multi-stakeholder collaboration and meaningful innovation. The survey collected 174 responses from 112 informal caregivers and 62 professionals/innovators. Responses across these stakeholder groups identified that there is currently a missed opportunity to harness the value of the voice of the caregiver demographic. Although time and accessibility issues are considerable barriers to engagement with this stakeholder group, respondents were clear that regular contributions, ideally no more than 20 to 30 min a month could provide a realistic route for input, particularly through online approaches supported by community-based events. In conclusion, the landscape of digital health and wellness is becoming ever more sophisticated, where both industrial and academic innovators could establish new routes to identify, reach, inform, signpost, intervene and support vital and vulnerable groups such as the caregiver demographic. Here, the findings from a consultation with caregivers and professionals interested in informal caring are presented to help design the first stages of a roadmap through identifying priorities and actions that could help accelerate future research and policy that will lead to meaningful and innovative solutions.
在全球范围内,非正规(无报酬)的护理已经成为社区护理的主要模式:仅在英国,就有估计 650 万名护理人员定期为家庭成员和朋友提供支持,每年为卫生和社会保健服务节省约 1320 亿英镑。尽管我们都依赖于这个群体(特别是在 COVID-19 大流行期间),但护理人员的生活质量往往很差,因此需要进行颠覆性的创新。本研究的目的是通过多方利益相关者的协商和评估,探讨未来创新路线图可能是什么样子。我们开发了一个在线调查,并通过便利抽样法进行分发,目标是针对非正规护理人员和对护理人员人口感兴趣的专业人员/创新者。为了为未来的多方利益相关者合作和有意义的创新提出建议,我们使用定量(摘要统计)和定性(归纳主题分析)方法分析了数据。该调查从 112 名非正规护理人员和 62 名专业人员/创新者中收集了 174 份回复。这些利益相关者群体的回复表明,目前有一个错失的机会,可以利用护理人员人口的声音的价值。尽管时间和可及性问题是与该利益相关者群体接触的重大障碍,但受访者明确表示,定期(理想情况下每月不超过 20 到 30 分钟)的贡献可以为投入提供一条现实途径,特别是通过社区为基础的活动支持的在线方法。总之,数字健康和保健领域的形势变得越来越复杂,工业和学术创新者都可以开辟新途径,以确定、接触、告知、引导、干预和支持重要和脆弱的群体,如护理人员人口。在这里,我们提出了与对非正规护理感兴趣的护理人员和专业人员进行协商的结果,以帮助设计路线图的第一阶段,确定优先事项和行动,这有助于加速未来的研究和政策,从而带来有意义和创新的解决方案。