Center for Information Technology Research in the Interest of Society (CITRIS) and the Banatao Institute, University of California, Berkeley, California.
Betty Irene Moore School of Nursing, University of California, Davis, CA.
Gerontologist. 2020 Feb 14;60(Suppl 1):S41-S49. doi: 10.1093/geront/gnz178.
An array of technology-based interventions has increasingly become available to support family caregivers, primarily focusing on health and well-being, social isolation, financial, and psychological support. More recently the emergence of new technologies such as mobile and cloud, robotics, connected sensors, virtual/augmented/mixed reality, voice, and the evermore ubiquitous tools supported by advanced data analytics, coupled with the integration of multiple technologies through platform solutions, have opened a new era of technology-enabled interventions that can empower and support family caregivers. This paper proposes a conceptual framework for identifying and addressing the challenges that may need to be overcome to effectively apply technology-enabled solutions for family caregivers. The paper identifies a number of challenges that either moderate or mediate the full use of technologies for the benefit of caregivers. The challenges include issues related to equity, inclusion, and access; ethical concerns related to privacy and security; political and regulatory factors affecting interoperability and lack of standards; inclusive/human-centric design and issues; and inherent economic and distribution channel difficulties. The paper concludes with a summary of research questions and issues that form a framework for global research priorities.
一系列基于技术的干预措施已经越来越多地被用于支持家庭护理人员，主要侧重于健康和福祉、社会隔离、经济和心理支持。最近，新的技术如移动和云、机器人技术、互联传感器、虚拟/增强/混合现实、语音以及越来越多的先进数据分析支持的工具的出现，加上通过平台解决方案整合多种技术，开创了一个新的技术赋能干预时代，可以为家庭护理人员提供赋权和支持。本文提出了一个概念框架，用于识别和解决可能需要克服的挑战，以有效地为家庭护理人员应用技术赋能解决方案。本文确定了一些挑战，这些挑战要么调节，要么在一定程度上影响技术的充分利用，以造福护理人员。这些挑战包括与公平性、包容性和可及性相关的问题；与隐私和安全相关的伦理问题；影响互操作性和缺乏标准的政治和监管因素；包容性/以人为本的设计和问题；以及固有的经济和分销渠道困难。本文最后总结了形成全球研究重点框架的研究问题和议题。
