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burnout 综合征和医护人员工作场所暴力:一项横断面研究。

Burnout syndrome and workplace violence among nursing staff: a cross-sectional study.

机构信息

MSc. Nurse, Hospital Evangélico de Londrina, Londrina (PR), Brazil; and Member of the Núcleo de Estudos da Saúde do Trabalhador, Universidade Estadual de Londrina (NUESTUEL), Londrina (PR), Brazil.

PhD. Nurse and Adjunct Professor, Department of Nursing, Universidade Estadual do Norte do Paraná (UENP), Bandeirantes (PR), Brazil; and Coordinator, Study Group on Teaching, Health and Work, Universidade Estadual do Norte do Paraná (UENP), Bandeirantes (PR), Brazil.

出版信息

Sao Paulo Med J. 2022 Jan-Feb;140(1):101-107. doi: 10.1590/1516-3180.2021.0068.R1.31052021.

Abstract

BACKGROUND

Among healthcare professionals, nursing workers are the most prone to becoming victims of workplace violence and present the highest burnout levels.

OBJECTIVES

To investigate the association between burnout syndrome and workplace violence among nursing workers.

DESIGN AND SETTING

Cross-sectional study carried out at a teaching hospital in southern Brazil.

METHODS

This study involved 242 nursing workers. We collected data over a six-month period using a sociodemographic and occupational survey, the Survey Questionnaire Workplace Violence in the Health Sector and the Maslach Burnout Inventory - General Survey. For occupational violence, we selected the Survey Questionnaire Workplace Violence in the Health Sector. Burnout syndrome was evaluated using the Maslach Burnout Inventory - General Survey. The data were analyzed in the Statistical Package for the Social Sciences (SPSS). Categorical variables were described as absolute and relative frequencies and numerical variables in terms of central trend and dispersion measurements. For data analysis, we applied descriptive statistics and multiple logistic regression.

RESULTS

The multiple models indicated that the workers who had experienced verbal abuse, physical violence and concern about workplace violence over the past 12 months had significantly higher chances of presenting high emotional exhaustion (P < 0.05) and depersonalization (P < 0.05) and low professional accomplishment (P < 0.05).

CONCLUSION

Occurrence of violence significantly increased the chances of great emotional exhaustion and depersonalization and low professional achievement, within burnout syndrome. Therefore, workplace violence prevention strategies need to be put in place to provide workers with a safe workplace in which to conduct their activities.

摘要

背景

在医护人员中,护理工作者最容易成为工作场所暴力的受害者,并且倦怠程度最高。

目的

调查护理工作者的倦怠综合征与工作场所暴力之间的关系。

设计与设置

在巴西南部的一所教学医院进行的横断面研究。

方法

本研究涉及 242 名护理工作者。我们使用社会人口学和职业调查、卫生部门工作场所暴力调查问卷和马斯拉赫倦怠量表-一般调查,在六个月的时间内收集数据。对于职业暴力,我们选择了卫生部门工作场所暴力调查问卷。倦怠综合征采用马斯拉赫倦怠量表-一般调查进行评估。使用社会科学统计软件包(SPSS)对数据进行分析。分类变量以绝对和相对频率描述,数值变量以中心趋势和离散度测量表示。数据分析采用描述性统计和多因素逻辑回归。

结果

多因素模型表明,在过去 12 个月内经历过言语虐待、身体暴力和对工作场所暴力的担忧的工人,出现高度情绪疲惫(P < 0.05)和去人格化(P < 0.05)以及低职业成就感(P < 0.05)的可能性显著增加。

结论

工作场所暴力的发生显著增加了倦怠综合征中情绪疲惫、去人格化和低职业成就感的可能性。因此,需要采取预防工作场所暴力的策略,为工作人员提供一个安全的工作环境来开展活动。

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