Cater Caitlyn, Browne Annette J, Varcoe Colleen, Hirani Saima, Wilson Erin
University of British Columbia, Vancouver, British Columbia, Canada.
University of Northern British Columbia, British Columbia, Canada.
Nurs Inq. 2025 Oct;32(4):e70049. doi: 10.1111/nin.70049.
Aggression and violence toward nurses is a growing problem in Canadian emergency departments. Existing literature often examines this issue through an individualistic lens, focusing primarily on individual behaviors of patients and staff, with limited attention to organizational and structural factors contributing to root causes. This paper presents a secondary analysis of a larger data set - including interviews with hospital staff, observational field notes, and open-ended patient survey responses - to explore the structural and contextual factors shaping aggression and violence in emergency departments. Using a structural lens informed by critical theoretical perspectives and guided by interpretive description, the research team conducted a thematic analysis to identify recurrent patterns across the data sources. The analysis reveals how policies, power relations, and institutional norms shape the conditions that give rise to violence, moving beyond individual-level explanations. Three themes were identified: (a) significant stress and frustration is the contextual backdrop, (b) dominant norms and a culture of efficiency in the emergency department create and maintain a stressful environment, and (c) widespread health and social inequities and a lack of community resources exacerbate stress and frustration. This analysis demonstrates that addressing aggression and violence requires multi-pronged strategies that engage with the structural contexts shaping these events.
在加拿大急诊科,针对护士的攻击和暴力行为是一个日益严重的问题。现有文献往往通过个人主义视角审视这一问题,主要关注患者和工作人员的个体行为,而对导致根本原因的组织和结构因素关注有限。本文对一个更大的数据集进行了二次分析,该数据集包括对医院工作人员的访谈、实地观察记录以及开放式患者调查回复,以探讨影响急诊科攻击和暴力行为的结构和背景因素。研究团队运用批判性理论视角提供的结构视角,并以解释性描述为指导,进行了主题分析,以识别不同数据源中反复出现的模式。分析揭示了政策、权力关系和机构规范如何塑造导致暴力行为的条件,超越了个人层面的解释。确定了三个主题:(a) 巨大的压力和挫折感是背景环境,(b) 急诊科占主导地位的规范和效率文化营造并维持了一个压力环境,(c) 广泛存在的健康和社会不平等以及社区资源匮乏加剧了压力和挫折感。该分析表明,应对攻击和暴力行为需要采取多管齐下的策略,应对塑造这些事件的结构背景。