加纳老年人在急性住院期间对护理质量的满意度。
Satisfaction with the quality of nursing care among older adults during acute hospitalization in Ghana.
机构信息
School of Nursing and Midwifery, Deakin University, Melbourne, Australia.
Zebilla District Hospital, Upper East Region, Zebilla, Ghana.
出版信息
Nurs Open. 2022 Mar;9(2):1286-1293. doi: 10.1002/nop2.1169. Epub 2022 Jan 5.
AIM
This study assessed the level of satisfaction with the quality of nursing care among hospitalized older adults and the factors associated with it.
DESIGN
This was a quantitative descriptive cross-sectional survey.
METHODS
We used a validated questionnaire to collect data from a convenience sample of 206 older adults from three government hospitals in Tamale, Ghana. Data were analysed using descriptive statistics, independent sample t test and one-way ANOVA.
RESULTS
Most of the participants (72.3%) reported moderate levels of satisfaction with the quality of nursing care, while 23.8% reported high levels of satisfaction. The association between gender, religion and level of satisfaction with nursing care was not statistically significant. However, patients differed on levels of satisfaction based on healthcare facility: patients at the Tamale Central Hospital were more satisfied with the quality of nursing care than those at the Tamale Teaching Hospital. There is a need for capacity building and sensitization workshops on the rudiments of geriatric care for nurses in the metropolis to serve as an impetus for improvement in the quality of care.
目的
本研究评估了住院老年人对护理质量的满意度水平及其相关因素。
设计
这是一项定量描述性的横断面调查。
方法
我们使用经过验证的问卷，从加纳塔马利的三家政府医院的便利样本中收集了 206 名老年人的数据。使用描述性统计、独立样本 t 检验和单因素方差分析进行数据分析。
结果
大多数参与者（72.3%）报告对护理质量有中等程度的满意度，而 23.8%报告满意度较高。性别、宗教与护理满意度之间的关联没有统计学意义。然而，患者对护理质量的满意度基于医疗机构存在差异：塔马利中央医院的患者比塔马利教学医院的患者对护理质量更满意。大都市的护士需要进行有关老年护理基础知识的能力建设和敏感性研讨会，以作为提高护理质量的动力。
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