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教授多种管理方法以促进亲社会和环境福祉。

Teaching multiple approaches to management to facilitate prosocial and environmental well-being.

作者信息

Dyck Bruno, Caza Arran

机构信息

University of Manitoba, Canada.

University of North Carolina Greensboro, USA.

出版信息

Manag Learn. 2022 Feb;53(1):98-122. doi: 10.1177/13505076211045498. Epub 2021 Sep 23.

Abstract

Friedman's maxim "The social responsibility of business is to increase its profits" (p. 32) has shaped what managers consider effective management. This Financial Bottom Line approach to management has been challenged by both Positive Organizational Scholarship (POS) and Critical Management Studies (CMS). POS highlights how enhancing prosocial and other nonfinancial considerations can increase profits, consistent with the current dominant Triple Bottom Line approach. In contrast, CMS tends to critique any approach that seeks to maximize profits by creating dysfunctional power symmetries and marginalization. This study introduces a third option, the Social and Ecological Thought approach, which promotes maximizing social and ecological well-being while remaining financially viable. A longitudinal pre-post intervention in a sample of undergraduate management students showed that teaching multiple approaches to management-Financial Bottom Line, Triple Bottom Line, and Social and Ecological Thought-resulted in learners becoming less likely to espouse profit-related goals (e.g. to maximize efficiency, productivity, profitability) and more likely to identify nonfinancial ones (e.g. extra-organizational prosociality and reduction of marginalization) when characterizing effective management. However, the results did not support predictions regarding intra-organizational prosociality and marginalization, or power asymmetries. We discuss implications for pedagogy and the future development of POS and CMS.

摘要

弗里德曼的格言“企业的社会责任是增加利润”(第32页)塑造了管理者对有效管理的认知。这种基于财务底线的管理方法受到了积极组织学术(POS)和批判性管理研究(CMS)的挑战。POS强调提升亲社会及其他非财务考量如何能够增加利润,这与当前占主导地位的三重底线方法相一致。相比之下,CMS倾向于批判任何通过制造功能失调的权力对称和边缘化来追求利润最大化的方法。本研究引入了第三种选择,即社会与生态思维方法,该方法倡导在保持财务可行性的同时最大化社会和生态福祉。对一组本科管理专业学生进行的纵向干预前后对比研究表明,教授多种管理方法——财务底线、三重底线以及社会与生态思维——会使学习者在描述有效管理时,支持与利润相关目标(如提高效率、生产力、盈利能力)的可能性降低,而认同非财务目标(如组织外亲社会行为和减少边缘化)的可能性增加。然而,研究结果并不支持关于组织内亲社会行为、边缘化或权力不对称的预测。我们讨论了该研究对教学以及POS和CMS未来发展的启示。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/dbd1/8739600/3a837062704c/10.1177_13505076211045498-fig1.jpg

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