Nia Hamid Sharif, Salimi Seyedeh-Sakineh, Charati Fahimeh Ghasemi, Azimi-Lolaty Hamideh, Shafipour Vida
Psychiatry and Behavioral Sciences Research Center, Addiction Institute, Amol Faculty of Nursing, Mazandaran University of Medical Sciences, Sari, Iran.
Nasibeh Nursing and Midwifery Faculty, Psychiatry and Behavioral Sciences Research Center, Addiction Institute, Mazandaran University of Medical Sciences, Sari, Iran.
Iran J Nurs Midwifery Res. 2022 Jan 25;27(1):47-53. doi: 10.4103/ijnmr.IJNMR_205_19. eCollection 2022 Jan-Feb.
The need for assessing health-care workers' communication skills is increasingly emphasized by researchers. Achieving such a goal requires the use of a reliable tool. The purpose of this study was to validate the Persian version of Health Professionals Communication Skills Scale (HP-CSS).
For the present methodological study carried out from September 2016 to February 2017, 400 health workers were selected by convenience sampling from educational hospitals in Mazandaran province in Iran and they were asked to fill out the 18-item HP-CSS. All steps of the scale validity were performed. Exploratory and confirmatory factor analysis were used. The reliability of the tool was measured by internal consistency.
Two factors of care and verbal clarity with patients and respect for patients' rights, extracted by exploratory factor analysis, explained 47.38% of the variance. Content Validity Index (CVI) and Content Validity Ratio (CVR) of all items were higher than 0.79 and 0.49, respectively. Reliability coefficients of factors were found to be more than 0.70. Model's fitness indicators confirmed the construct of HP-CSS. Both factors had a convergent and divergent validity.
This study showed that the Persian version of the communication skills scale has a two-dimensional construct and good psychometric properties; also, this scale was found to be useful for the purpose and context in which it will be used, that is, communication skills.
研究人员越来越强调评估医护人员沟通技巧的必要性。实现这一目标需要使用可靠的工具。本研究的目的是验证波斯语版的卫生专业人员沟通技能量表（HP-CSS）。
在2016年9月至2017年2月进行的本次方法学研究中，通过便利抽样从伊朗马赞德兰省的教学医院中选取了400名卫生工作者，并要求他们填写18项的HP-CSS。进行了量表效度的所有步骤。使用探索性和验证性因素分析。通过内部一致性来测量该工具的信度。
探索性因素分析提取的与患者的关怀和言语清晰度以及对患者权利的尊重这两个因素，解释了47.38%的方差。所有项目的内容效度指数（CVI）和内容效度比（CVR）分别高于0.79和0.49。各因素的信度系数均大于0.70。模型的拟合指标证实了HP-CSS的结构。两个因素均具有收敛效度和区分效度。
本研究表明，波斯语版的沟通技能量表具有二维结构和良好的心理测量特性；此外，该量表被发现对于其将被使用的目的和背景，即沟通技能，是有用的。
