Sadeghi Niusha Shahidi, Maleki Mohammadreza, Gorji Hassan Abolghasem, Vatankhah Soudabeh, Mohaghegh Bahram
Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Department of Public Health, School of Health, Qom University of Medical Sciences, Qom, Iran.
J Educ Health Promot. 2022 Jan 31;11:32. doi: 10.4103/jehp.jehp_1431_20. eCollection 2022.
In terms of missions, hospitals are divided into teaching and nonteaching. In addition, differences in health-care systems in countries will lead to differences in hospitals' operation. Iran, as a specific health-care system, is different from other countries. Hence, the present study investigated differences between teaching and nonteaching hospitals and their differences in Iran and the world.
A concurrent mixed-methods study was conducted in two stages. The first stage was a narrative review of studies (2000-2020). Using narrative inquiry and reflective analysis, the content was analyzed and the categories were extracted. The second stage was a qualitative study conducted using semi-structured interviews with forty Iranian hospital managers and policymakers through a purposive sampling in 2020. Content analysis was made using deductive approach, and MAXQDA 12 was used for data analysis.
According to the first stage, categories were extracted as follows: service quality, type of cases, patient satisfaction, efficiency, performance indicators, patient safety, personnel, use of drugs, access to services, technologies, justice in the type of services received, using guidelines, processes, and number of services. In the second stage, 8 main categories, 17 categories, and 45 subcategories were extracted. The extracted main categories were as follows: mission and target, management and behavioral organizations, supply chain and chain of results, human resources, costs and budget, policy demands, clients' satisfaction and patients' right, and integration of medical education.
Unlike other countries, in Iran, the combination of missions and the complete dependence of teaching hospitals on the government has caused differences. Reducing the treatment mission of teaching hospitals; differences in the budget and development of its indicators; lower tariffs for teaching hospitals; developing a cost-income management model and supply chain; preventing uncertainty other than medical students except medicine; considering the clients' right to choose hospital; and organizing research missions in hospitals were the solutions for decrease differences.
就使命而言,医院分为教学医院和非教学医院。此外,各国医疗保健系统的差异会导致医院运营的不同。伊朗作为一个特定的医疗保健系统,与其他国家不同。因此,本研究调查了教学医院和非教学医院之间的差异以及它们在伊朗和世界范围内的差异。
采用并行混合方法研究分两个阶段进行。第一阶段是对2000年至2020年的研究进行叙述性综述。运用叙述性探究和反思性分析,对内容进行分析并提取类别。第二阶段是2020年通过目的抽样对40名伊朗医院管理人员和政策制定者进行半结构化访谈的定性研究。采用演绎法进行内容分析,并使用MAXQDA 12进行数据分析。
根据第一阶段,提取的类别如下:服务质量、病例类型, 患者满意度、效率、绩效指标、患者安全、人员、药物使用、服务可及性、技术、所接受服务类型的公平性, 使用指南、流程和服务数量。在第二阶段,提取了8个主要类别、17个类别和45个子类别。提取的主要类别如下:使命与目标、管理与行为组织、供应链与结果链、人力资源、成本与预算、政策需求、客户满意度和患者权利以及医学教育整合。
与其他国家不同,在伊朗,使命的结合以及教学医院对政府的完全依赖造成了差异。减少教学医院的治疗使命;预算及其指标制定的差异;教学医院较低的收费标准;开发成本收益管理模式和供应链;除医学生外防止其他不确定性;考虑客户选择医院的权利;以及在医院组织研究使命是减少差异的解决方案。