College of Global Business, Korea University, Sejong City 30019, Korea.
College of Business, Gachon University, Seongnam 13120, Korea.
Int J Environ Res Public Health. 2022 Mar 18;19(6):3607. doi: 10.3390/ijerph19063607.
Previous research, that showed that corporate social responsibility (CSR) had positive effects on the corporate image and performance, has attracted much attention and resulted in an increasing number of follow-up studies. However, CSR-related activities are focused on their effect on external stakeholders, although they are social service activities geared towards internal and external stakeholders, thus showing a research gap regarding the effects of internal stakeholders on organizational effectiveness. Therefore, this study investigated the mediating effects of the value congruence climate and prosocial behavior among the team members in the relationship between leader's CSR perception and team members' psychological well-being, using a multilevel analysis of the relationship between the team and individual level factors. For the empirical analysis, 69 teams (334 employees) were sampled from 23 Korean small and medium-sized enterprises (SMEs). Analyses revealed a positive effect of a leader's CSR perception on the team members' psychological well-being. Furthermore, a leader's CSR perception had a positive effect on his/her team's value congruence environment and team members' prosocial behavior. The team's value congruence environment and team members' prosocial behavior were found to mediate the relationship between the leader's CSR perception and team members' psychological well-being. The relationships among these variables were investigated using a multilevel analysis model capable of simultaneous validation of team- and individual-level factors associated with team members' psychological well-being. Future research directions were then discussed based on the theoretical and practical implications and limitations of the study results.
先前的研究表明,企业社会责任(CSR)对企业形象和绩效有积极影响,这引起了广泛关注,并促成了越来越多的后续研究。然而,与 CSR 相关的活动主要集中在它们对外部利益相关者的影响上,尽管这些活动是面向内部和外部利益相关者的社会服务活动,但对于内部利益相关者对组织有效性的影响却存在研究空白。因此,本研究通过团队层面和个体层面因素之间的多层次分析,考察了领导者对企业社会责任的认知与团队成员心理幸福感之间关系中团队成员价值一致性氛围和亲社会行为的中介作用。在实证分析中,从 23 家韩国中小企业中抽取了 69 个团队(334 名员工)。分析结果表明,领导者对企业社会责任的认知对团队成员的心理幸福感有积极影响。此外,领导者对企业社会责任的认知对团队的价值一致性环境和团队成员的亲社会行为有积极影响。团队的价值一致性环境和团队成员的亲社会行为在领导者对企业社会责任的认知与团队成员的心理幸福感之间起到了中介作用。使用能够同时验证与团队成员心理幸福感相关的团队层面和个体层面因素的多层次分析模型,考察了这些变量之间的关系。然后,根据研究结果的理论和实际意义以及局限性,讨论了未来的研究方向。