Assistant Professor, Department of Service Business Management, Hsin Sheng College of Medicine Care and Management, TaoyuanAssistant Professor, School of Nursing, Chang Gung University, TaoyuanAssociate Professor, Department of Nursing, Meiho University, PingtungAssistant Professor, Department of Service Business Management, Hsin Sheng College of Medicine Care and Management, TaoyuanAssistant Professor, Department of Nursing, Hsin Sheng College of Medical Care and Management, Taoyuan, Taiwan.
J Nurs Manag. 2013 Nov;21(8):1072-82. doi: 10.1111/j.1365-2834.2012.01449.x. Epub 2012 Sep 14.
The purpose of this study was to explore the relationship between organisational support, organisational identification, and organisational citizenship behaviour and the predictors of organisational citizenship behaviour in Taiwanese male nurses.
The turnover rate among male nurses is twice that of female nurses. Organisational citizenship behaviour is the predictor of turnover intention. Little information is available on the relationship between organisational support, organisational identification and organisational citizenship behaviour, particularly for male nurses.
Data were collected in 2010 from a questionnaire mailed to 167 male nurses in Taiwan. A cross-sectional survey with simple sampling was used in this study.
The results showed that organisational identification and organisational support were correlated with organisational citizenship behaviour. Organisational distinctiveness, organisational support of work conditions and the type of organisation were the main predictors of organisational citizenship behaviour. Together they accounted for 40.7% of the total variation in organisational citizenship behaviour. Organisational distinctiveness was the most critical predictor, accounting for 29.6% of the variation.
Organisational support and organisational identification have positive relationships with organisational behaviour. Organisational distinctiveness is an important factor in explaining organisational citizenship behaviour in male nurses.
This finding provides concrete directions for managers to follow when providing organisational identification, in particular, the organisational distinctiveness will help male nurses to display increasingly more organisational citizenship behaviour.
本研究旨在探讨组织支持、组织认同与组织公民行为之间的关系，以及这些因素对台湾男护士组织公民行为的预测作用。
男护士的离职率是女护士的两倍。组织公民行为是离职意愿的预测因素。关于组织支持、组织认同与组织公民行为之间的关系，特别是针对男护士的相关信息还很有限。
2010 年，采用简单随机抽样的方法，通过邮寄问卷的方式对台湾 167 名男护士进行了横断面调查。
结果表明，组织认同和组织支持与组织公民行为相关。组织独特性、工作条件的组织支持和组织类型是组织公民行为的主要预测因素。它们共同解释了组织公民行为总变异的 40.7%。组织独特性是最关键的预测因素，占总变异的 29.6%。
组织支持和组织认同与组织行为呈正相关。组织独特性是解释男护士组织公民行为的一个重要因素。
这一发现为管理者提供了具体的指导方向，特别是在提供组织认同方面，组织独特性将有助于男护士表现出更多的组织公民行为。
