National Acoustic Laboratories, Sydney, New South Wales, Australia.
enAble Institute and School of Allied Health, Faculty of Health Sciences, Curtin University, Perth, Western Australia, Australia.
Am J Audiol. 2022 Sep 21;31(3S):1003-1012. doi: 10.1044/2022_AJA-21-00222. Epub 2022 Mar 28.
The purpose of this article is to describe the emerging use of design thinking methodologies in hearing health care research using a participatory action approach with a consumer and community involvement panel, audiologists, and adults with hearing loss.
Two connected hearing health care projects that adopted design thinking principles are presented here as case studies. Case 1 investigated the applicability and acceptability of smart voice assistant technology as post-hearing aid fitting support. Case 2 investigated the feasibility of providing support for new adult patients with hearing loss before they attend their hearing assessment appointment.
The design thinking process provided a flexible structure in which researchers were able to empathize with stakeholders, define their unmet needs, and ideate potential connected hearing health care solutions to develop and evaluate prototypes in clinical and home settings.
Utilizing a needs-based, collaborative design thinking approach to conduct development in hearing health care research is a viable and novel option to produce innovative, relevant, and translational hearing health solutions that address stakeholder needs.
本文旨在描述在听力保健研究中使用设计思维方法的新用途，采用参与式行动方法，有消费者和社区参与小组、听力学家和听力损失成年人参与。
本文提出了两个采用设计思维原则的相关听力保健项目作为案例研究。案例 1 研究了智能语音助手技术作为助听器适配后支持的适用性和可接受性。案例 2 研究了在新成年听力损失患者就诊前为他们提供支持的可行性。
设计思维过程提供了一个灵活的结构，研究人员能够与利益相关者产生共鸣，定义他们未满足的需求，并构想潜在的相关听力保健解决方案，以在临床和家庭环境中开发和评估原型。
在听力保健研究中采用基于需求的协作设计思维方法来进行开发是一种可行且新颖的选择，可以产生创新、相关且可转化的听力保健解决方案，满足利益相关者的需求。
