WANT Research Team, Universitat Jaume I, 12071 Castelló de la Plana, Spain.
CICPSI, Faculdade de Psicologia, Universidade de Lisboa, 16499-013 Lisboa, Portugal.
Int J Environ Res Public Health. 2022 Mar 29;19(7):4053. doi: 10.3390/ijerph19074053.
In this study, we analyzed how organization-level demands and organizational-level social support relate to the core dimensions of burnout and work engagement, controlling for individual resources (i.e., proactive coping) and demands (i.e., acute demands) using the Job Demands-Resources Theory. In a sample of 1487 Portuguese firefighters nested within 70 fire brigades, hierarchical linear modeling indicated that: (1) proactive coping was related to lower burnout and higher work engagement, whereas acute demands were related to higher burnout and lower work engagement (for vigor only); (2) proactive coping moderated the relationship between acute demands and vigor; and (3) unexpectedly, social support from colleagues was not related to firefighters' well-being, whereas organization-level demands were related to higher burnout and lower work engagement. These results suggest the need to implement practices and policies to guarantee the relevant conditions for improving the well-being of firefighters, to develop coping strategies in a proactive way, and finally, to enhance support from colleagues.
在这项研究中，我们使用工作要求-资源理论，分析了组织层面的需求和组织层面的社会支持与倦怠和工作投入的核心维度之间的关系，控制了个体资源（即主动应对）和需求（即急性需求）。在一个由 70 个消防队嵌套的 1487 名葡萄牙消防队员样本中，层次线性模型表明：（1）主动应对与较低的倦怠和较高的工作投入有关，而急性需求与较高的倦怠和较低的工作投入（仅与活力有关）有关；（2）主动应对调节了急性需求与活力之间的关系；（3）出乎意料的是，同事的社会支持与消防员的幸福感无关，而组织层面的需求与更高的倦怠和更低的工作投入有关。这些结果表明，需要实施实践和政策，以保证改善消防员幸福感的相关条件，以积极主动的方式制定应对策略，并最终增强同事的支持。
