Lu Tracy J, Nguyen Anne Xuan-Lan, Trinh Xuan-Vi, Wu Albert Y
Department of Ophthalmology, Byers Eye Institute, Stanford University, Palo Alto, Calif.
Faculty of Medicine, McGill University, Montreal, QC, Canada.
Plast Reconstr Surg Glob Open. 2022 Mar 28;10(3):e4213. doi: 10.1097/GOX.0000000000004213. eCollection 2022 Mar.
Upper and lower blepharoplasty are among the most common procedures in aesthetic surgery and are often emotionally laden due to the subjective nature of outcomes and implications with beauty and self-identity. This article capitalizes on the increasing wealth of patient-provided health information online and is the first to analyze the emotions surrounding blepharoplasty discussions in an open internet health forum, MedHelp.
We used Python to scrape MedHelp for threads that contained "blepharoplasty" and then used IBM Watson Natural Language Understanding to perform sentiment analyses, calculating a general sentiment score (-1 to +1) as well as emotion scores for anger, sadness, joy, fear, and disgust (0 to 1) for posts and keywords contained within the posts. Keywords were then manually grouped into five distinct clinical categories: symptoms, doctor, treatment, medication, and body.
We collected 52 threads containing "blepharoplasty," yielding 154 posts and 1365 keywords. The average sentiment score was negative among all posts (-0.15) and keywords (-0.30). Among all posts and keywords, sadness had the highest score and disgust had the lowest score.
Fear and sadness are the predominant emotions for blepharoplasty patients online, and the most negative symptoms cited are not ones that surgeons typically expect.
上下眼睑成形术是美容手术中最常见的手术之一，由于手术结果的主观性以及与美丽和自我认同的关联，往往涉及强烈的情感因素。本文利用在线患者提供的健康信息日益丰富这一情况，首次在开放的互联网健康论坛MedHelp上分析围绕眼睑成形术讨论的情绪。
我们使用Python在MedHelp上抓取包含“眼睑成形术”的主题帖，然后使用IBM Watson自然语言理解进行情感分析，计算帖子及其包含的关键词的总体情感得分（-1至+1）以及愤怒、悲伤、喜悦、恐惧和厌恶的情感得分（0至1）。关键词随后被手动分为五个不同的临床类别：症状、医生、治疗、药物和身体。
我们收集了52个包含“眼睑成形术”的主题帖，产生了154个帖子和1365个关键词。所有帖子（-0.15）和关键词（-0.30）的平均情感得分均为负面。在所有帖子和关键词中，悲伤得分最高，厌恶得分最低。
恐惧和悲伤是在线眼睑成形术患者的主要情绪，所提及的最负面症状并非外科医生通常预期的症状。
