新冠大流行前后，女性和男性退伍军人拨打退伍军人危机热线的电话量变化。
Variation in call volume to the Veterans Crisis Line by women and men veterans prior to and following onset of the COVID-19 pandemic.
机构信息
Center for Health Equity Research and Promotion, Crescenz VA Medical Center, Philadelphia, PA, USA; School of Social Work, Temple University, Philadelphia, PA, USA.
Center for Health Equity Research and Promotion, Crescenz VA Medical Center, Philadelphia, PA, USA; Department of Psychiatry, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USA.
出版信息
J Psychiatr Res. 2022 Jul;151:561-563. doi: 10.1016/j.jpsychires.2022.05.037. Epub 2022 May 23.
OBJECTIVES
To identify trends in volume of calls to the Veterans Crisis Line (VCL) around the onset of the COVID-19 pandemic.
METHODS
Analysis of call frequency from VCL administrative records for all veteran contacts calling on their own behalf with gender identified from January 1, 2018 through December 31, 2020. Interrupted time series analysis used to identify potential impact of COVID-19 pandemic on call volume by women and men veteran contacts.
RESULTS
Call volume to VCL from veterans increased over time, for both women and men veterans, with no significant change in call volume by women contacts following the onset of the COVID-19 pandemic and a decrease in calls by men contacts associated with COVID-19 onset. Call volume varied by month with patterns similar in years prior to and following COVID-19 onset.
CONCLUSIONS
The onset of the COVID-19 pandemic in 2020 was not associated with a spike in calls by veterans to VCL. The pandemic may have led to an increase in calls by some as well as a decrease in calls by others, leveling out the overall volume trends.
目的
确定 COVID-19 大流行前后退伍军人危机热线 (VCL) 来电量的趋势。
方法
对 2018 年 1 月 1 日至 2020 年 12 月 31 日期间以自己名义拨打 VCL 的所有退伍军人联系的来电频率的 VCL 管理记录进行分析，并确定来电者的性别。使用中断时间序列分析来确定 COVID-19 大流行对女性和男性退伍军人联系来电量的潜在影响。
结果
VCL 收到的退伍军人来电量随时间增加，女性和男性退伍军人的来电量均增加，COVID-19 大流行后女性联系的来电量没有明显变化，而与 COVID-19 发病相关的男性联系来电量减少。来电量按月变化，与 COVID-19 发病前后的年份模式相似。
结论
2020 年 COVID-19 大流行的爆发与退伍军人拨打 VCL 的来电量激增无关。大流行可能导致一些人的来电增加，另一些人的来电减少，从而使总体趋势的来电量保持平衡。
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