Lee Chun-Chang, Li Yei-Shian, Yeh Wen-Chih, Yu Zheng
Department of Real Estate Management, National Pingtung University, Pingtung, Taiwan.
Department of Real Estate Management, HungKuo Delin University of Technology, New Taipei City, Taiwan.
Front Psychol. 2022 May 12;13:881725. doi: 10.3389/fpsyg.2022.881725. eCollection 2022.
This study examines the effects of leader emotional intelligence, leadership styles (transformational and transactional), organizational commitment, and trust on job performance. A questionnaire was administered to the participants, who were real estate brokers in Kaohsiung City. Of the 980 questionnaires administered, 348 valid responses were received, indicating an effective response rate of 35.5%. Structural equation modeling was used for the analysis. The results show that leader emotional intelligence has a significant and positive effect on trust in supervisors, and transformational leadership and trust within a team have significant and positive effects on job performance. In addition, organizational commitment has a significant and positive effect on job performance. Trust within a team mediates the significant and positive effect of leader emotional intelligence on job performance. Although transactional leadership has no direct, positive, and significant effects on employee job performance, trust in the workplace shaped by a leader's leadership style will empower a team's spirit and boost their morale, thereby indirectly affecting their job performance in a positive manner.
本研究考察了领导者情商、领导风格（变革型和交易型）、组织承诺和信任对工作绩效的影响。对高雄市的房地产经纪人进行了问卷调查。在发放的980份问卷中，收到了348份有效回复，有效回复率为35.5%。采用结构方程模型进行分析。结果表明，领导者情商对主管信任有显著的正向影响，变革型领导和团队内部信任对工作绩效有显著的正向影响。此外，组织承诺对工作绩效有显著的正向影响。团队内部信任在领导者情商对工作绩效的显著正向影响中起中介作用。虽然交易型领导对员工工作绩效没有直接、正向和显著的影响，但领导者的领导风格所塑造的工作场所信任将激发团队精神并提高士气，从而以积极的方式间接影响他们的工作绩效。
