Li Haowen, Ali Muhammad, Amin Muhammad Waqas, Liang Haoshen
School of Management and Economics, North China University of Water Resources and Electric Power, Zhengzhou, China.
Department of Business Administration, Federal Urdu University of Arts, Science, and Technology, Islamabad, Pakistan.
Front Psychol. 2022 May 13;13:884946. doi: 10.3389/fpsyg.2022.884946. eCollection 2022.
Despite the larger interest of information systems scholars in excessive ESM usage, little is known about how excessive ESM usage is related to employee performance. This study focused on excessive ESM usage and investigated its impact on employee performance. Based on the perspective with the integration of social cognitive theory, this study first proposed that excessive ESM usage has a positive and negative relationship with employee performance through ESM usage regret and ESM usage inertia. Furthermore, COVID-19 threat moderates the direct relationship between excessive ESM usage and ESM usage regret, and ESM usage inertia. Time-lagged, multi-source data collected in China support most of our hypothesis. Results reveal that excessive ESM has a positive and negative indirect effect on employee performance via ESM usage regret and ESM usage inertia. Furthermore, the COVID-19 threat moderates the positive direct effect of excessive ESM usage on ESM usage inertia. In the later section, theoretical contributions and practical implications are discussed.
尽管信息系统学者对过度使用电子通讯工具（ESM）更感兴趣，但对于过度使用ESM与员工绩效之间的关系却知之甚少。本研究聚焦于过度使用ESM，并调查其对员工绩效的影响。基于社会认知理论整合的视角，本研究首先提出，过度使用ESM通过ESM使用后悔和ESM使用惯性与员工绩效存在正负相关关系。此外，新冠疫情威胁调节了过度使用ESM与ESM使用后悔以及ESM使用惯性之间的直接关系。在中国收集的时间滞后多源数据支持了我们的大部分假设。结果表明，过度使用ESM通过ESM使用后悔和ESM使用惯性对员工绩效有正负间接影响。此外，新冠疫情威胁调节了过度使用ESM对ESM使用惯性的正向直接影响。在后面的部分，将讨论理论贡献和实际意义。
