Strome College of Business, Old Dominion University.
Fisher College of Business, The Ohio State University.
J Appl Psychol. 2021 Mar;106(3):330-344. doi: 10.1037/apl0000906.
In response to the Coronavirus disease 2019 (COVID-19) global health pandemic, many employees transitioned to remote work, which included remote meetings. With this sudden shift, workers and the media began discussing videoconference fatigue, a potentially new phenomenon of feeling tired and exhausted attributed to a videoconference. In the present study, we examine the nature of videoconference fatigue, when this phenomenon occurs, and what videoconference characteristics are associated with fatigue using a mixed-methods approach. Thematic analysis of qualitative responses indicates that videoconference fatigue exists, often in near temporal proximity to the videoconference, and is affected by various videoconference characteristics. Quantitative data were collected each hour during five workdays from 55 employees who were working remotely because of the COVID-19 pandemic. Latent growth modeling results suggest that videoconferences at different times of the day are related to deviations in employee fatigue beyond what is expected based on typical fatigue trajectories. Results from multilevel modeling of 279 videoconference meetings indicate that turning off the microphone and having higher feelings of group belongingness are related to lower postvideoconference fatigue. Additional analyses suggest that higher levels of group belongingness are the most consistent protective factor against videoconference fatigue. Such findings have immediate practical implications for workers and organizations as they continue to navigate the still relatively new terrain of remote work. (PsycInfo Database Record (c) 2021 APA, all rights reserved).
针对 2019 年冠状病毒病（COVID-19）全球健康大流行，许多员工转为远程工作，其中包括远程会议。随着这种突然的转变，工人和媒体开始讨论视频会议疲劳，这是一种可能由视频会议引起的感到疲倦和疲惫的新现象。在本研究中，我们采用混合方法研究了视频会议疲劳的性质、何时发生这种现象以及与疲劳相关的视频会议特征。对定性反应的主题分析表明，视频会议疲劳确实存在，通常在视频会议接近的时间发生，并且受到各种视频会议特征的影响。由于 COVID-19 大流行，55 名员工远程工作，每天在五个工作日的每个小时收集定量数据。潜在增长模型的结果表明，一天中不同时间的视频会议与员工疲劳的偏差有关，超出了基于典型疲劳轨迹的预期。对 279 次视频会议的多层次模型分析表明，关闭麦克风和感觉群体归属感更高与视频会议后疲劳程度较低有关。进一步的分析表明，较高的群体归属感是抵御视频会议疲劳的最一致的保护因素。这些发现对工人和组织具有直接的实际意义，因为他们继续探索远程工作这一相对较新的领域。（PsycInfo 数据库记录（c）2021 APA，保留所有权利）。
