评估 COVID-19 大流行期间远程皮肤病学实施的患者满意度。
Assessing Patient Satisfaction with Teledermatology Implementation During the COVID-19 Pandemic.
机构信息
Department of Dermatology, Henry Ford Hospital, Detroit, Michigan, USA.
Department of Dermatology, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, USA.
出版信息
Stud Health Technol Inform. 2022 Jun 6;290:465-468. doi: 10.3233/SHTI220119.
The aim of this study was to assess the patient experience with teledermatology among new versus existing clinic patients in the context of the rapid practice shift to teledermatology during the COVID-19 pandemic. We analyzed survey responses from 184 teledermatology patients seen during COVID-19 at a major Southeastern medical center from May 13th to June 5th 2020. Overall patient-reported satisfaction with teledermatology was high with the majority of respondents rating their overall satisfaction as excellent (68%) or very good (18%). As teledermatology experiences wider adoption with the COVID-19 pandemic, it is essential to examine patient experience and satisfaction with teledermatology.
本研究旨在评估在 COVID-19 大流行期间快速向远程医疗转变的背景下，新患者与现有门诊患者对远程皮肤病学的体验。我们分析了 2020 年 5 月 13 日至 6 月 5 日期间在东南部一家主要医疗中心接受远程皮肤病学治疗的 184 名远程皮肤病学患者的调查回复。总体而言，患者对远程皮肤病学的满意度很高，大多数受访者将整体满意度评为优秀（68%）或非常好（18%）。随着远程皮肤病学在 COVID-19 大流行期间得到更广泛的采用，检查患者对远程皮肤病学的体验和满意度至关重要。
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