J Drugs Dermatol. 2021 Feb 1;20(2):178-183. doi: 10.36849/JDD.5714.
The COVID-19 pandemic has drastically changed the practice of dermatology as social distancing guidelines have led to a shift from in-office care to virtual telehealth (teledermatology). We aimed to determine patient satisfaction, perceived barriers, as well as indications for teledermatology appointments during the COVID-19 pandemic.
A survey was sent out via SurveyMonkey's online platform to patients of the George Washington Medical Faculty Associates' Dermatology department who attended telehealth appointments during the COVID-19 pandemic.
Out of 894 invitations sent, 168 patients completed our survey.The most common reasons for making a telehealth appointment were for a new rash (11.6%), eczema (9.8%), and psoriasis (9.1%). The most common reasons respondents liked telehealth were because of time efficiency (81.1%), not requiring transportation (74.2%), and maintaining social distancing (73.6%). The most common reasons respondents did not like telehealth were due to lack of physical touch (26.8%) and feeling they received an inadequate assessment (15.7%). Very few patients reported that they were unlikely to undertake another telehealth visit (9.94%) or recommend a telehealth visit to others (6.92%).
Dermatology patients likely perceive telehealth visits as a convenient and safe method for quality care during the COVID-19 pandemic. The lack of physical touch, inability to provide close inspection and/or procedural intervention can be frustrating for patients and therefore meaningful selection of appropriate cases for telehealth visits can optimize the patient experience. Overall, telemedicine represents an effective and safe vehicle for delivering care especially during a global pandemic. J Drugs Dermatol. 2021;20(2):178-183. doi:10.36849/JDD.5714.
由于社交距离指南导致从办公室护理转向虚拟远程医疗（远程皮肤病学），COVID-19 大流行极大地改变了皮肤病学的实践。我们旨在确定 COVID-19 大流行期间患者对远程医疗预约的满意度、感知障碍以及指示。
通过 SurveyMonkey 的在线平台向乔治华盛顿医学教师协会皮肤科接受远程医疗预约的患者发送了一份调查。
在发出的 894 份邀请中，有 168 名患者完成了我们的调查。进行远程医疗预约的最常见原因是新皮疹（11.6%）、湿疹（9.8%）和银屑病（9.1%）。受访者喜欢远程医疗的最常见原因是因为时间效率高（81.1%）、无需交通（74.2%）和保持社交距离（73.6%）。受访者不喜欢远程医疗的最常见原因是缺乏身体接触（26.8%）和感觉他们接受的评估不足（15.7%）。很少有患者表示他们不太可能再次进行远程医疗访问（9.94%）或向他人推荐远程医疗访问（6.92%）。
皮肤病学患者可能认为远程医疗访问是 COVID-19 大流行期间进行优质护理的便捷和安全方法。缺乏身体接触、无法进行密切检查和/或程序干预可能会让患者感到沮丧，因此有意义地选择适当的远程医疗访问病例可以优化患者体验。总体而言，远程医疗代表了一种有效和安全的护理方式，尤其是在全球大流行期间。皮肤病治疗杂志。2021;20(2):178-183. doi:10.36849/JDD.5714.
