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公共服务动机和心理韧性在新冠疫情期间公共部门工作者工作压力与工作投入关系中的中介作用

Mediating Effect of Public Service Motivation and Resilience on the Association Between Work-Related Stress and Work Engagement of Public Workers in the COVID-19 Pandemic.

作者信息

Jeong Dongyeon, Cho Inn-Kyu, Kim Kyumin, Lee Joohee, Choi Jung Mun, Kim Jiyeon, Kim Changnam, Yoo Soyoung, Chung Seockhoon

机构信息

Department of Psychiatry, Asan Medical Center, University of Ulsan College of Medicine, Seoul, Republic of Korea.

Department of Literature and Art Therapy, Graduate School of Konkuk University, Seoul, Republic of Korea.

出版信息

Psychiatry Investig. 2022 Jul;19(7):501-510. doi: 10.30773/pi.2021.0403. Epub 2022 Jun 15.

DOI:10.30773/pi.2021.0403
PMID:35700974
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9334805/
Abstract

OBJECTIVE

We aimed to explore the influence of public workers' distress or viral anxiety on their level of depression and work engagement during the coronavirus disease (COVID-19) pandemic. Additionally, we ascertain the mediation effect of resilience and public service motivation on this association.

METHODS

A total of 300 public workers participated in this online survey. Their demographic characteristics and responses to survey items were collected using the Stress and Anxiety to Viral Epidemics-6 items Scale, the Patient Health Questionnaire-9 items Scale, the Public Service Motivation (PSM) Scale, the Nine-item Utrecht Work Engagement Scale, the Korean Occupational Stress Scale-Short Form, and the Brief Resilience Scale.

RESULTS

Work engagement of public workers was expected by PSM (β=0.28, p<0.001), resilience (β=0.30, p<0.001), and work-related stress (β=-0.40, p<0.001) (F=57.4, p<0.001). Depression was expected by fewer years of employment (β=-0.12, p=0.02), viral anxiety (β= 0.21, p<0.001), and low resilience (β=-0.42, p<0.001) (F=22.1, p<0.001). Resilience and PSM partially mediated the effects of work-related stress on work engagement. Depression was influenced by COVID-19-induced viral anxiety, and their resilience-but not PSM-mediated the association.

CONCLUSION

Public workers' resilience and PSM partially mediated the effects of work-related stress on work engagement. The influence of viral anxiety on public workers' depression was mediated by their resilience but not PSM.

摘要

目的

我们旨在探讨在冠状病毒病(COVID-19)大流行期间,公职人员的困扰或病毒性焦虑对其抑郁水平和工作投入的影响。此外,我们确定心理韧性和公共服务动机在这种关联中的中介作用。

方法

共有300名公职人员参与了这项在线调查。使用《病毒流行应激与焦虑-6项量表》《患者健康问卷-9项量表》《公共服务动机(PSM)量表》《乌得勒支工作投入九项量表》《韩国职业压力量表简版》和《简易心理韧性量表》收集他们的人口统计学特征和对调查项目的回答。

结果

公职人员的工作投入受到公共服务动机(β=0.28,p<0.001)、心理韧性(β=0.30,p<0.001)和工作相关压力(β=-0.40,p<0.001)的预期影响(F=57.4,p<0.001)。抑郁受到工作年限较少(β=-0.12,p=0.02)、病毒性焦虑(β=0.21,p<0.001)和心理韧性较低(β=-0.42,p<0.001)的预期影响(F=22.1,p<0.001)。心理韧性和公共服务动机部分中介了工作相关压力对工作投入的影响。抑郁受到COVID-19引发的病毒性焦虑的影响,且他们的心理韧性——而非公共服务动机——中介了这种关联。

结论

公职人员的心理韧性和公共服务动机部分中介了工作相关压力对工作投入的影响。病毒性焦虑对公职人员抑郁的影响由其心理韧性而非公共服务动机介导。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/82f8/9334805/b06e9b2bd706/pi-2021-0403f2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/82f8/9334805/601e2ead0deb/pi-2021-0403f1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/82f8/9334805/b06e9b2bd706/pi-2021-0403f2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/82f8/9334805/601e2ead0deb/pi-2021-0403f1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/82f8/9334805/b06e9b2bd706/pi-2021-0403f2.jpg

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