Abu Lebda Hadeel, Malak Malakeh Z, Hamaideh Shaher H
Registered Nurse, Adult Health Nursing, Royal Hospital; Faculty of Nursing, Al-Zaytoonah University of Jordan, Amman, Jordan.
Community Health Nursing, Faculty of Nursing, Al-Zaytoonah University of Jordan, Amman, Jordan.
Psychol Health Med. 2023 Jul-Dec;28(9):2764-2775. doi: 10.1080/13548506.2022.2094427. Epub 2022 Jun 29.
Self-awareness, empathy, and patient-centered care are essential components for nurses for improving nurse-patient relationship and providing high-quality care for the patients. There is limited research regarding these components among critical care nurses in Arab countries, including Jordan. Thus, this study purposed to evaluate the self-awareness, empathy, and patient-centered care among critical care nurses in Jordan. A cross-sectional, descriptive correlational design was applied. Data were collected from 140 registered nurses from six hospitals in different health sectors. Findings showed that the mean scores for self-awareness, empathy and patient-centered care were as follows: 1.92 (SD = 0.27), 4.87 (SD = 0.88), and 3.71 (SD = 0.80), respectively. These results indicate that nurses had a high level of self-awareness and empathy and a low level of patient-centered care. There was no relationship between self-awareness and socio-demographic variables, perceived stress, and social support. Also, there was a positive relationship between empathy and social support . Patient-centered care had a positive relationship with social support and perceived stress , also, male nurses had higher patient-centered care than female encounters. Social support was a predictor of empathy, while social support and perceived stress were the main predictors for patient-centered care. The results of the study reflect the need for educational programs to promote self-awareness and empathy to enhance patient-centered care and achieve high-quality patient care. Additionally, correlating factors with PCC (social support and perceived stress) should be taken into consideration upon implementing any interventional programs.
自我意识、同理心和以患者为中心的护理是护士改善护患关系和为患者提供高质量护理的重要组成部分。在包括约旦在内的阿拉伯国家，关于重症监护护士这些组成部分的研究有限。因此，本研究旨在评估约旦重症监护护士的自我意识、同理心和以患者为中心的护理情况。采用了横断面描述性相关设计。数据收集自不同卫生部门的六家医院的140名注册护士。结果显示，自我意识、同理心和以患者为中心的护理的平均得分分别如下：1.92（标准差=0.27）、4.87（标准差=0.88）和3.71（标准差=0.80）。这些结果表明，护士具有较高的自我意识和同理心，但以患者为中心的护理水平较低。自我意识与社会人口统计学变量、感知压力和社会支持之间没有关系。此外，同理心与社会支持之间存在正相关关系。以患者为中心的护理与社会支持和感知压力呈正相关关系，而且，男护士的以患者为中心的护理水平高于女护士。社会支持是同理心的预测因素，而社会支持和感知压力是以患者为中心的护理的主要预测因素。研究结果反映出需要开展教育项目以促进自我意识和同理心，从而加强以患者为中心的护理并实现高质量的患者护理。此外，在实施任何干预项目时，应考虑与以患者为中心的护理相关的因素（社会支持和感知压力）。
