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护士在神经科学背景下的共情参与:一项混合方法研究。

The Empathetic Involvement of Nurses in the Context of Neuroscience: A Mixed-Methods Study.

作者信息

Bonacaro Antonio, Cortese Federico, Taffurelli Chiara, Sollami Alfonso, Merlini Cinzia, Artioli Giovanna

机构信息

Department of Medicine and Surgery, University of Parma, 43126 Parma, Italy.

University Hospital of Parma, 43126 Parma, Italy.

出版信息

Healthcare (Basel). 2024 Oct 18;12(20):2081. doi: 10.3390/healthcare12202081.

Abstract

Empathy and emotional regulation (susceptibility and resistance) play an important role in a nurse's well-being and the provision of high-quality care. This phenomenon has not yet been studied in the context of nurses working in neuroscience. This study aimed to explore the perceptions related to empathy among nurses working in neuroscience contexts. Employing a mixed-methods approach, we conducted an online quantitative survey with 211 nurses working in various neuroscience settings using the Balanced Emotional Empathy Scale (BEES) and 15 online semistructured qualitative interviews to delve deeper into empathetic experiences. The mean and measures of dispersion, such as standard deviation, were used to analyze the quantitative data. Thematic analysis investigated qualitative data, and data triangulation was performed. The quantitative findings revealed no significant differences in empathy or emotional regulation across the different neuroscience settings but highlighted an increase in susceptibility related to young age (under 29) and years of service (first 5 years). The interviews brought to light the challenges nurses face in highly emotional situations and the strategies they employ to manage empathy and maintain professional detachment, such as self-care strategies, awareness development, and team support. One hindering factor is managers. The findings of this study underscore the essential role of empathetic capability in nursing care in neuroscience. The experience of younger nurses and the first 5 years of employment are elements to be considered by managers for burnout risk. Nurses demonstrate susceptibility and resistance and maintain a balance in dealing with high-emotional-stress situations. The implications of these findings are significant and should guide future research and practice in the field of neuroscience nursing.

摘要

同理心和情绪调节(易感性和抵抗力)在护士的幸福感和提供高质量护理方面发挥着重要作用。这种现象在神经科学领域工作的护士中尚未得到研究。本研究旨在探讨神经科学领域工作的护士对同理心的看法。我们采用混合方法,使用平衡情绪同理心量表(BEES)对211名在各种神经科学环境中工作的护士进行了在线定量调查,并进行了15次在线半结构化定性访谈,以更深入地了解同理心体验。均值和离散度测量(如标准差)用于分析定量数据。主题分析调查定性数据,并进行数据三角验证。定量研究结果显示,不同神经科学环境中的同理心或情绪调节没有显著差异,但突出了与年轻(29岁以下)和工作年限(前5年)相关的易感性增加。访谈揭示了护士在高度情绪化的情况下面临的挑战,以及他们用来管理同理心和保持专业超然态度的策略,如自我护理策略、意识培养和团队支持。一个阻碍因素是管理者。本研究结果强调了同理心能力在神经科学护理中的重要作用。年轻护士的经历和工作的前5年是管理者在考虑倦怠风险时应考虑的因素。护士表现出易感性和抵抗力,并在应对高情绪压力情况时保持平衡。这些发现的意义重大,应为神经科学护理领域的未来研究和实践提供指导。

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