Patient satisfaction with nursing care: A bibliometric and visualization analysis (1950-2021).

AIM

The current study aimed to provide an overview of research publications on patient satisfaction with nursing care.

BACKGROUND

Research activity on patient satisfaction with nursing care is an indicator of the commitment of policymakers to improve the quality of health services.

DESIGN

This was a descriptive cross-sectional bibliometric study.

METHODS

The Scopus database was used to retrieve relevant documents for the period from 1950 to 31 December 2021. The keywords 'patient satisfaction' and 'nursing care' were used in the search strategy. Two volunteers validated the search strategy.

RESULTS

The search strategy found 387 documents authored by 1470 researchers and disseminated through 241 journals. Research on patient satisfaction with nursing care (a) has experienced a steep growth over the last decade; (b) was mainly published by scholars from a limited number of countries; (c) has limited cross-country collaboration and limited author collaboration; (d) has addressed research topics concerning the quality of care, instrument validation, emergency department and hospital care and (e) has shown the highest readability for topics related to nurses' burnout and patient satisfaction.

CONCLUSION

Researchers and educators, especially in low- and middle-income countries, need to focus on this field to support activities to upgrade health services and patient outcomes.