Qiao Yonggang, Yin Xirui, Xing Gao
School of Marxism, Suqian University, Suqian, China.
School of Art and Media, Suqian University, Suqian, China.
Front Psychol. 2022 Jun 30;13:931064. doi: 10.3389/fpsyg.2022.931064. eCollection 2022.
Management research is allocating energies to seek ways to improve organizational performance. Branding has become a significant phenomenon that academicians and scholars have studied. Improving the brand's overall equity requires strategies that the brand managers must implement. Based on Marx's theory, the present study attempts to determine the role of product perceived value on customer-based brand equity, brand resonance and customer affective commitment, respectively. Moreover, this study also tries to determine the mediating roles of brand resonance and customer affective commitment in the relationship between product perceived value and customer-based brand equity, respectively. For this purpose, the data were gathered from 310 customers of branding products in China. The present study applied partial least square structural equation modeling for empirical analyses using Smart PLS software. The present study's findings acknowledge that product perceived value did not directly influence customer-based brand equity. However, results confirmed that product perceived value positively influences brand resonance and customer affective commitment. Furthermore, the outcomes of the present study also concluded that both brand resonance and affective commitment played a mediating role between product perceived value and customer-based brand equity, respectively. Theoretically, the study contributed to the literature by examining the influence of product perceived value on customer-based brand equity. The study also enriched the literature by providing key findings related to the mediating roles of brand resonance and customer affective commitment. Practically, the study is beneficial for the brands and they can enhance product perceived value by improving product design, effectively communicating product benefits, and executing effective promotional strategies.
管理研究正在投入精力寻找提高组织绩效的方法。品牌塑造已成为学者们研究的一个重要现象。提升品牌的整体资产需要品牌管理者必须实施的策略。基于马克思的理论,本研究试图分别确定产品感知价值对基于顾客的品牌资产、品牌共鸣和顾客情感承诺的作用。此外,本研究还试图分别确定品牌共鸣和顾客情感承诺在产品感知价值与基于顾客的品牌资产之间关系中的中介作用。为此,数据收集自中国310名品牌产品的顾客。本研究使用Smart PLS软件应用偏最小二乘结构方程模型进行实证分析。本研究的结果表明,产品感知价值并未直接影响基于顾客的品牌资产。然而,结果证实产品感知价值对品牌共鸣和顾客情感承诺有积极影响。此外,本研究的结果还得出结论,品牌共鸣和情感承诺分别在产品感知价值与基于顾客的品牌资产之间起到中介作用。从理论上讲,该研究通过考察产品感知价值对基于顾客的品牌资产的影响为文献做出了贡献。该研究还通过提供与品牌共鸣和顾客情感承诺的中介作用相关的关键发现丰富了文献。在实践中,该研究对品牌有益,它们可以通过改进产品设计、有效传达产品利益和执行有效的促销策略来提高产品感知价值。