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酒店业中处于劣势者的环境期望与环境组织公民行为:以证明他人错误的欲望和个体绿色价值观的中介作用为调节变量。

Underdog Environmental Expectations and Environmental Organizational Citizenship Behavior in the Hotel Industry: Mediation of Desire to Prove Others Wrong and Individual Green Values as a Moderator.

机构信息

Department of Management, College of Business Administration, King Faisal University, Al-Ahsaa 380, Saudi Arabia.

Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia 41522, Egypt.

出版信息

Int J Environ Res Public Health. 2022 Aug 2;19(15):9501. doi: 10.3390/ijerph19159501.

DOI:10.3390/ijerph19159501
PMID:35954857
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9368042/
Abstract

Discretionary environmental behaviors are usually encouraged beyond a formal reward system, but environmental skeptics, from managers or co-workers, place underdog expectations on the importance of organizational citizenship behaviors for workplace environments. Building on the leadership substitution theory, the social exchange theory (SET), and the ability-motivation-opportunity (AMO) theory, in the current study, we explore the relationships between underdog environmental expectations and organizational citizenship behaviors for the environment (OCBE), with the mediating effects of desire to prove others wrong and the moderating effect of green values. A total of 246 hotel employees participated, and the obtained data were analyzed by structural equation modeling with partial least squares (PLS). The results assert that underdog environmental expectations are able to reduce OCBE. The results also demonstrate that green values and the desire to prove others wrong lessen the negative effect of underdog environmental expectations on OCBE. In addition, we discuss the theoretical and practical implications regarding the application of these findings to the tourism and hospitality industries.

摘要

随意的环境行为通常在正式的奖励制度之外被鼓励,但环境怀疑论者(来自管理者或同事)对组织公民行为对工作场所环境的重要性持轻视态度。基于领导替代理论、社会交换理论(SET)和能力-动机-机会(AMO)理论,在本研究中,我们探讨了轻视环境期望与组织公民行为对环境(OCBE)之间的关系,以及证明他人错误的愿望和绿色价值观的调节作用的中介效应。共有 246 名酒店员工参与,通过偏最小二乘(PLS)结构方程模型对获得的数据进行了分析。结果表明,轻视环境期望能够降低 OCBE。结果还表明,绿色价值观和证明他人错误的愿望减轻了轻视环境期望对 OCBE 的负面影响。此外,我们还讨论了将这些发现应用于旅游和酒店业的理论和实践意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/51508660b931/ijerph-19-09501-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/eb502af36e42/ijerph-19-09501-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/fbb2b1f0b8ca/ijerph-19-09501-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/51508660b931/ijerph-19-09501-g003.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/eb502af36e42/ijerph-19-09501-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/fbb2b1f0b8ca/ijerph-19-09501-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a172/9368042/51508660b931/ijerph-19-09501-g003.jpg

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