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信号绿色:绿色产品属性对消费者信任的影响及绿色营销的中介作用。

Signaling Green: Impact of Green Product Attributes on Consumers Trust and the Mediating Role of Green Marketing.

作者信息

Khan Kashif Ullah, Atlas Fouzia, Arshad Muhammad Zulqarnain, Akhtar Sadia, Khan Farhan

机构信息

School of Management Sciences, Ghulam Ishaq Khan Institute of Engineering Sciences and Technology, Swabi, Pakistan.

Department of Management Sciences, Women University Swabi, Swabi, Pakistan.

出版信息

Front Psychol. 2022 Aug 2;13:790272. doi: 10.3389/fpsyg.2022.790272. eCollection 2022.

DOI:10.3389/fpsyg.2022.790272
PMID:35983193
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9379132/
Abstract

The purpose of this research is to highlight the relationship between green product attributes and consumer trust that influence consumers' decision to purchase green products in the context of Pakistan. This study contributes to determining quantitatively how green product attributes such as physical, perceptual, and reflexive attributes influence consumers' trust to purchase a green product and investigates the mediating role of green marketing. Data was collected from different industrial sectors through a survey questionnaire. We employed Structural Equation Modeling (SEM) using the SMART-PLS software to check the reliability and validity of the constructs, and to test the hypotheses. This study reveals variations in terms of shaping the sustainable consumers' buying behavior by modifying product attributes and green marketing strategies that are in congruence with the proposed hypotheses of this study. In the end, the findings and interpretations of the results are given which can guide the managers to develop effective green marketing campaigns in reshaping the purchase intentions of consumers toward their green products.

摘要

本研究的目的是突出绿色产品属性与消费者信任之间的关系,这种关系在巴基斯坦的背景下影响消费者购买绿色产品的决策。本研究有助于定量确定诸如物理、感知和反射属性等绿色产品属性如何影响消费者购买绿色产品的信任,并研究绿色营销的中介作用。通过调查问卷从不同工业部门收集数据。我们使用SMART-PLS软件采用结构方程模型(SEM)来检验构念的可靠性和有效性,并检验假设。本研究揭示了通过修改与本研究提出的假设相一致的产品属性和绿色营销策略来塑造可持续消费者购买行为方面的差异。最后,给出了结果的发现和解释,这可以指导管理者开展有效的绿色营销活动,以重塑消费者对其绿色产品的购买意愿。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9919/9379132/14c4bf15b531/fpsyg-13-790272-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9919/9379132/172eaf1717cf/fpsyg-13-790272-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9919/9379132/14c4bf15b531/fpsyg-13-790272-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9919/9379132/172eaf1717cf/fpsyg-13-790272-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9919/9379132/14c4bf15b531/fpsyg-13-790272-g002.jpg

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本文引用的文献

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Socio-economic and environmental impacts of COVID-19 pandemic in Pakistan-an integrated analysis.新冠疫情对巴基斯坦的社会经济和环境影响——综合分析。
Environ Sci Pollut Res Int. 2021 Apr;28(16):19926-19943. doi: 10.1007/s11356-020-12070-7. Epub 2021 Jan 6.
2
Exploring Influential Factors Including COVID-19 on Green Food Purchase Intentions and the Intention-Behaviour Gap: A Qualitative Study among Consumers in a Chinese Context.探讨包括 COVID-19 在内的影响因素对绿色食品购买意愿和意图-行为差距的影响:中国消费者的定性研究。
Int J Environ Res Public Health. 2020 Sep 28;17(19):7106. doi: 10.3390/ijerph17197106.
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The past, present, and future of consumer research.
消费者研究的过去、现在与未来。
Mark Lett. 2020;31(2-3):137-149. doi: 10.1007/s11002-020-09526-8. Epub 2020 Jun 13.
4
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J Bus Res. 2020 Sep;117:284-289. doi: 10.1016/j.jbusres.2020.06.008. Epub 2020 Jun 9.
5
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Int J Surg. 2020 Jun;78:185-193. doi: 10.1016/j.ijsu.2020.04.018. Epub 2020 Apr 17.
6
Sources of method bias in social science research and recommendations on how to control it.社会科学研究中方法偏差的来源及控制方法建议。
Annu Rev Psychol. 2012;63:539-69. doi: 10.1146/annurev-psych-120710-100452. Epub 2011 Aug 11.