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信息物流环境下快递员职业压力的心理健康相关性

Psychological health correlation of express delivery workers' occupational stress in the information logistics environment.

作者信息

Lin Meishun

机构信息

School of E-Commerce and Logistics, Suzhou Institute of Trade and Commerce, Suzhou, China.

出版信息

Front Psychol. 2022 Aug 11;13:975387. doi: 10.3389/fpsyg.2022.975387. eCollection 2022.

Abstract

With the promotion of the Internet of Things technology, more and more industries have begun to combine with the Internet of Things technology. After joining the WTO, China's market economy has continued to deepen. During this period, the e-commerce industry has developed rapidly, which has promoted the rise of the express delivery industry. While the rise of the industry provides jobs for employees, it also brings enormous pressure to employees. Due to the occupational stress of various stressors in the express delivery industry, a series of psychological problems have been caused. "Occupational stress" is also called occupational stress, which refers to the physiological and psychological stress caused by the imbalance between objective needs and personal adaptability in a certain occupational environment. The purpose of this paper is to conduct a correlation study on the psychological health of express delivery workers' occupational stress in the information logistics environment. It is expected to explore the relationship between occupational stress and mental health of couriers in the context of informatization, so as to provide employees with a better working environment and reduce personal stress. Logistics informatization means that logistics enterprises use modern information technology to collect, classify, transmit, summarize, identify, track, and query all or part of the information generated in the logistics process, so as to realize the control of the flow of goods. This paper analyzed the inventory of express companies, and reasonably analyzed the profit composition of the inventory link, then used a more reasonable time series seasonal coefficient method to predict the amount of incoming shipments. This paper used a combination of theoretical and empirical methods to discuss the psychological health and occupational stress of express delivery workers and to explore the relationship between the two. The experiment results of this paper showed that in the interpersonal sensitivity analysis, the coefficient of occupational stress is 0.052, and the degree of occupational stress is proportional to interpersonal sensitivity. The higher the occupational stress, the higher the interpersonal sensitivity index. The coefficient of occupational stress is-0.31. Occupational stress is inversely proportional to age. The older the age, the lower the interpersonal sensitivity index.

摘要

随着物联网技术的推广,越来越多的行业开始与物联网技术相结合。加入世贸组织后,中国市场经济不断深化。在此期间,电子商务行业迅速发展,推动了快递行业的兴起。行业的兴起在为员工提供就业机会的同时,也给员工带来了巨大压力。由于快递行业各种压力源导致的职业压力,引发了一系列心理问题。“职业压力”也被称为工作压力,是指在一定职业环境中,客观需求与个人适应能力之间的不平衡所引起的生理和心理压力。本文旨在对信息物流环境下快递从业人员职业压力与心理健康进行相关性研究。期望在信息化背景下探索快递员职业压力与心理健康之间的关系,以便为员工提供更好的工作环境,减轻个人压力。物流信息化是指物流企业利用现代信息技术对物流过程中产生的全部或部分信息进行采集、分类、传输、汇总、识别、跟踪、查询等,以实现对货物流通的控制。本文对快递公司库存进行了分析,合理剖析了库存环节的利润构成,然后运用更合理的时间序列季节系数法对进件量进行预测。本文采用理论与实证相结合的方法,探讨快递从业人员的心理健康与职业压力,并探究两者之间的关系。本文的实验结果表明,在人际敏感分析中,职业压力系数为0.052,职业压力程度与人际敏感成正比。职业压力越高,人际敏感指数越高。职业压力系数为 -0.31。职业压力与年龄成反比。年龄越大,人际敏感指数越低。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8d4d/9403507/3a9c2c77b56b/fpsyg-13-975387-g001.jpg

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