将初诊患者转为远程医疗。
Conversion of No-Show Patients to Telehealth in a Primary Medicine Clinic.
机构信息
Medical student at the University of Missouri-Kansas City School of Medicine, Kansas City, Mssouri (UMKC SOM).
Associate Professor of Medicine UMKC SOM.
出版信息
Mo Med. 2022 Jan-Feb;119(1):74-78.
Abstract
No-shows in primary care clinics prevent patients from receiving essential care and decrease clinic productivity. The COVID-19 pandemic forced physicians to adjust to telemedicine as a necessary method to provide care. In this study no-show patients were converted to telehealth visits thereby allowing physicians to care for their patients and maintain hospital revenue. The most common reasons for "no-shows" were found to be forgetting appointments and transportation issues.
摘要
失约于初级保健诊所会妨碍患者获得基本医疗服务，并降低诊所的工作效率。COVID-19 大流行迫使医生调整策略，将远程医疗作为提供医疗服务的必要手段。在这项研究中，失约患者被转为远程医疗就诊，从而使医生能够照顾他们的患者并维持医院收入。导致“失约”的最常见原因是忘记预约和交通问题。
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