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美国食品饮料行业在推特上的新冠疫情相关营销:内容分析

COVID-Washing in US Food and Beverage Marketing on Twitter: Content Analysis.

作者信息

Tsai Krystle A, Cassidy Omni, Arshonsky Josh, Bond Sara, Del Giudice Inés M, Bragg Marie A

机构信息

Department of Population Health, New York University Grossman School of Medicine, New York City, NY, United States.

出版信息

JMIR Form Res. 2022 Oct 14;6(10):e37642. doi: 10.2196/37642.

Abstract

BACKGROUND

Food companies have increased digital and social media ad expenditures during the COVID-19 pandemic, capitalizing on the coinciding increase in social media use during the pandemic. The extent of pandemic-related social media advertising and marketing tactics have been previously reported. No studies, however, have evaluated how food and beverage companies used COVID-washing on social media posts in the United States or analyzed the nutritional content of advertised food and beverage products. This study was designed to address these gaps by evaluating how food and beverage companies capitalize on the COVID-19 pandemic to promote unhealthy foods and sugary beverages.

OBJECTIVE

We aimed to document the types and frequencies of COVID-19-related themes in US food and beverage companies' Twitter posts during the first wave of the pandemic in the United States, and assess the nutritional quality of food and beverage products featured in these tweets.

METHODS

Research assistants visited the Twitter accounts of the most-marketed food and beverage brands, and screen-captured all tweets posted between March 1 and May 31, 2020. Researchers documented the date of the tweet; the number of likes, views, comments, and "retweets"; and the type of food and beverage products. We coded tweets for the following 10 COVID-19 themes: (1) social distancing, staying home, or working remotely; (2) contactless delivery or pick-up; (3) handwashing or sanitizing; (4) masks; (5) safety or protection; (6) staying connected with others; (7) staying active; (8) frontline or essential workers; (9) monetary relief, donations, or unemployment; and (10) pandemic, unprecedented, or difficult times. Researchers calculated the nutrient profile index scores for featured foods and sorted beverages into categories based on sugar content.

RESULTS

Our final sample included 874 COVID-19-themed tweets from 52 food and beverage brands. Social distancing themes appeared most frequently (n=367, 42%), followed by pandemic, unprecedented, or difficult times (n=246, 28.2%), and contactless delivery (n=237, 27.1%). The majority of tweets (n=682, 78%) promoted foods and beverages. Among those tweets featuring foods and beverages, 89.6% (n=611) promoted unhealthy products, whereas 17.2% (n=117) promoted healthy products.

CONCLUSIONS

Our findings point to a concerning marketing tactic in which major food and beverage companies promote unhealthy foods and sugary beverages during the COVID-19 pandemic. Given that nutrition-related diseases such as obesity and diabetes are risk factors for COVID-19 morbidity and mortality, food and beverage companies should reduce the promotion of unhealthy products to help decrease the prevalence of health conditions that place people at higher risk for severe illness and death due to COVID-19.

摘要

背景

在新冠疫情期间,食品公司增加了数字和社交媒体广告支出,利用疫情期间社交媒体使用量的同步增长。此前已有报道疫情相关的社交媒体广告和营销策略的程度。然而,尚无研究评估美国食品和饮料公司在社交媒体帖子上如何利用新冠疫情作秀,也没有分析所宣传的食品和饮料产品的营养成分。本研究旨在通过评估食品和饮料公司如何利用新冠疫情来推广不健康食品和含糖饮料,填补这些空白。

目的

我们旨在记录美国疫情第一波期间食品和饮料公司推特帖子中与新冠疫情相关主题的类型和出现频率,并评估这些推文所展示的食品和饮料产品的营养质量。

方法

研究助手访问了营销最多的食品和饮料品牌的推特账户,并截屏了2020年3月1日至5月31日期间发布的所有推文。研究人员记录了推文的日期;点赞数、浏览量、评论数和“转发”数;以及食品和饮料产品的类型。我们对推文按照以下10个新冠疫情主题进行编码:(1)社交距离、居家或远程工作;(2)非接触式配送或取货;(3)洗手或消毒;(4)口罩;(5)安全或防护;(6)与他人保持联系;(7)保持活跃;(8)一线或 essential workers;(9)经济救济、捐赠或失业;(10)疫情、前所未有的或艰难时期。研究人员计算了所展示食品的营养成分指数得分,并根据含糖量将饮料分类。

结果

我们的最终样本包括来自52个食品和饮料品牌的874条与新冠疫情相关主题的推文。社交距离主题出现得最为频繁(n = 367,42%),其次是疫情、前所未有的或艰难时期(n = 246,28.2%),以及非接触式配送(n = 237,27.1%)。大多数推文(n = 682,78%)宣传食品和饮料。在那些展示食品和饮料的推文中,89.6%(n = 611)宣传不健康产品,而17.2%(n = 117)宣传健康产品。

结论

我们的研究结果指出了一种令人担忧的营销策略,即主要食品和饮料公司在新冠疫情期间推广不健康食品和含糖饮料。鉴于肥胖和糖尿病等与营养相关的疾病是新冠发病和死亡的风险因素,食品和饮料公司应减少对不健康产品的推广,以帮助降低因新冠导致重病和死亡风险较高的健康状况的患病率。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a41f/9578516/051b2ee140cb/formative_v6i10e37642_fig1.jpg

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