Wu Jingjing, Gu Yixian
School of Electronic and Information Engineering, Changshu Institute of Technology, Suzhou, China.
School of Business, Changshu Institute of Technology, Suzhou, China.
Front Psychol. 2022 Aug 24;13:979059. doi: 10.3389/fpsyg.2022.979059. eCollection 2022.
With changing trends and technology, the education system has evolved from a traditional to a modernized, qualitative, and innovatively sustained education system. Many factors contribute to process innovation and quality management benchmarks. This study has two primary goals: (1) determining the causal relationship between TQM and innovation capability, and (2) determining whether the exam, admission, and placement process have any effect on TQM and identifying whether TQM can act as a mediator between the admission, exam, and placement process and innovation capabilities. Furthermore, the study used TQM in multiple dimensions (quality management and leadership, staff interaction, institute productivity, and control and measurement of processes). As a result, the current study is the only one to look at TQM with its specific dimensions as a mediator, specifically in higher education. The survey and correlational methods were chosen to test the theoretical framework established using resource-based theory and explicitly based on structural equation modeling using Partial Least Square. A structured questionnaire based on a five-point Likert scale was also distributed to 350 professors (faculty members) from Chinese universities to assess the research constructs. The findings revealed that TQM positively and significantly impacts innovation capabilities. Besides, the admission, exam, and placement process is inextricably linked to TQM's dimensions and innovation capabilities. TQM also mediated significantly, and all hypotheses tested supported the findings. Future researchers should look into collaborative innovation capabilities and compare teachers' innovation capabilities in higher education, according to the study.
随着趋势和技术的变化，教育系统已从传统的教育系统演变为现代化、高质量且具有创新持续性的教育系统。许多因素促成了流程创新和质量管理基准。本研究有两个主要目标：（1）确定全面质量管理（TQM）与创新能力之间的因果关系，以及（2）确定考试、招生和安置过程是否对全面质量管理有任何影响，并确定全面质量管理是否可以在招生、考试和安置过程与创新能力之间起到中介作用。此外，该研究从多个维度使用了全面质量管理（质量管理与领导力、员工互动、机构生产力以及流程的控制与衡量）。因此，当前的研究是唯一一项将全面质量管理及其特定维度作为中介进行考察的研究，特别是在高等教育领域。研究选择了调查和相关方法来检验使用基于资源的理论建立的理论框架，并明确基于偏最小二乘法的结构方程模型。还向中国大学的350名教授（教职员工）发放了基于五点李克特量表的结构化问卷，以评估研究构念。研究结果表明，全面质量管理对创新能力有积极且显著的影响。此外，招生、考试和安置过程与全面质量管理的维度和创新能力有着千丝万缕的联系。全面质量管理也起到了显著的中介作用，所有测试的假设都支持了研究结果。该研究称，未来的研究人员应研究协同创新能力，并比较高等教育中教师的创新能力。
