Antoine Emma B, Rocha Arelys M, McGinty Geraldine
School of Public Policy, Cornell University Graduate School, Ithaca, NY, USA.
Department of Population Health Sciences, Weill Cornell Graduate School of Medical Sciences, New York, NY, USA.
J Healthc Leadersh. 2022 Sep 19;14:137-142. doi: 10.2147/JHL.S379737. eCollection 2022.
The COVID-19 pandemic highlighted the importance of effective leaders across all spheres but especially in healthcare. Many Academic Medical Centers (AMCs) offer leadership programming, but these programs have been criticized for lacking impact. In developing a Master's-level leadership course at an AMC, we sought to inform the curriculum with the values, both personal and shared, as well as the competencies defined as essential by a group of leaders who successfully steered their organizations through the pandemic.
Study participants included selected leaders from a medical school, its hospital partner and parent university. We used a combination of semi-structured interviews, conducted virtually, and a rank-order survey to identify values and competencies to be used to inform course content.
Our surveyed leaders relied on personal values that prioritized the organization's mission, aligning their teams around that mission and vision as well as leading with empathy and respect. As a group, these leaders valued a highly collegial and collaborative process as well as diversity and equity. Competencies essential to leadership, according to our participants, were the ability to create the environment that supports collaboration, including team development, and to uphold the organization's mission.
The surveyed leaders' organizations treated some of the highest numbers of COVID-19 patients of any hospital system and needed to make difficult decisions in order to provide patient care safely. Study participants were therefore uniquely experienced health care system leaders currently meeting unprecedented challenges. Our study suggests that applying a values-based approach to the development of future leaders will positively influence the impact of leadership education in a Master's-level healthcare leadership program.
新冠疫情凸显了各领域有效领导者的重要性，尤其是医疗保健领域。许多学术医疗中心（AMC）都提供领导力培训项目，但这些项目因缺乏影响力而受到批评。在一所学术医疗中心开发一门硕士水平的领导力课程时，我们试图以个人和共同的价值观，以及一群成功带领其组织度过疫情的领导者所定义的核心能力来指导课程设置。
研究参与者包括从一所医学院、其附属医院合作伙伴和母体大学挑选出的领导者。我们结合了通过线上方式进行的半结构化访谈和排序调查，以确定用于指导课程内容的价值观和能力。
我们调查的领导者依赖于个人价值观，这些价值观优先考虑组织的使命，围绕该使命和愿景凝聚团队，并以同理心和尊重进行领导。总体而言，这些领导者重视高度合作的过程以及多样性和公平性。根据我们的参与者的说法，领导力的核心能力是营造支持协作的环境（包括团队发展）以及维护组织使命的能力。
接受调查的领导者所在的组织在所有医院系统中治疗的新冠患者数量位居前列，并且需要做出艰难决策以安全地提供患者护理。因此，研究参与者是目前正面临前所未有的挑战的、具有独特经验的医疗保健系统领导者。我们的研究表明，在培养未来领导者时采用基于价值观的方法将对硕士水平医疗保健领导力项目中领导力教育的影响产生积极作用。
