Chen Guochen, Li Chunlei
School of Criminology, People's Public Security University of China, Beijing, People's Republic of China.
J Multidiscip Healthc. 2022 Sep 19;15:2091-2095. doi: 10.2147/JMDH.S383094. eCollection 2022.
Violence against doctors is a global concern. Specifically, Chinese medical workers face severe violence on a large scale. According to a survey by the Chinese Hospital Association (CHA), on average, 27 violent incidents involving doctors occur in each Chinese hospital every year. Violence against doctors occurs for many reasons, and the most common is the loss of trust between the doctor and the patient, which worsens the doctor-patient relationship. We found that the loss of doctor-patient trust is attributed to changes in the doctor-patient relationship to a seller-buyer interaction. Patients have high expectations of medical technology, while effective communication between doctors and patients is lacking. Restoring doctor-patient trust could help reduce and reduce violence against doctors. The Chinese government should take effective measures to improve the doctor-patient relationship based on medical reform. Medical institutions and social networks should provide medical knowledge to common people and guide patients to establish reasonable expectations for treatment. Health departments should train physicians and patients in communication skills to improve the efficiency of communication between physicians and patients and restore patients' trust in physicians.
暴力伤医是一个全球性问题。具体而言，中国医护人员面临大规模的严重暴力行为。根据中国医院协会（CHA）的一项调查，中国每家医院每年平均发生27起涉及医生的暴力事件。暴力伤医的发生有多种原因，最常见的是医患之间信任缺失，这使医患关系恶化。我们发现医患信任缺失归因于医患关系转变为买卖关系。患者对医疗技术期望过高，而医患之间缺乏有效的沟通。恢复医患信任有助于减少暴力伤医行为。中国政府应基于医疗改革采取有效措施改善医患关系。医疗机构和社交网络应向公众普及医学知识，引导患者对治疗建立合理期望。卫生部门应培训医生和患者的沟通技巧，以提高医患沟通效率，恢复患者对医生的信任。
