International Society of Feline Medicine, International Cat Care, Tisbury, Wiltshire, UK.
St Denis Veterinary Professional Corporation, Powassan, Ontario, Canada.
J Feline Med Surg. 2022 Nov;24(11):1133-1163. doi: 10.1177/1098612X221128763.
The '2022 ISFM/AAFP Cat Friendly Veterinary Environment Guidelines' (hereafter the 'Cat Friendly Veterinary Environment Guidelines') describe how the veterinary clinic environment can be manipulated to minimise feline patient distress. Many components of a veterinary clinic visit or stay may result in negative experiences for cats. However, much can be done to improve a cat's experience by making the veterinary clinic more cat friendly. Exposure to other cats and other species can be reduced, and adjustments made with consideration of the feline senses and species-specific behaviour. Caregivers can prepare cats for a clinic visit with appropriate advice. Waiting rooms, examination rooms, hospital wards and other clinic areas can be designed and altered to reduce stress and hence encourage positive emotions. Changes need not be structural or expensive in order to be effective and make a difference to the cats and, in turn, to cat caregivers and the veterinary team. Moreover, by improving the all-round experience at the veterinary clinic, there are positive effects on preventive healthcare, identification of and recovery from illness, and compliance with treatment.
Good feline healthcare necessitates visiting the veterinary clinic, which, simply by being outside of a cat's territory and familiar surroundings, may lead to negative experiences. Such experiences can trigger negative (protective) emotions and associated physiological stress, which can result in misleading clinical findings, patient distress, prolonged recovery from illness, further difficulties with handling at subsequent visits and potential veterinary personnel injury. There may be a mistaken belief that veterinary clinics must undergo significant renovation or building work to become cat friendly, and that, if species cannot be separated, then clinics cannot improve their care of cats. These Guidelines aim to dispel any such misconceptions and provide detailed practical advice.
These Guidelines have been created by a Task Force of experts convened by the International Society of Feline Medicine and American Association of Feline Practitioners, based on an extensive literature review and, where evidence is lacking, the authors' experience. Endorsements: These Guidelines have been endorsed by a number of groups and organisations, as detailed on page 1161 and at icatcare.org/cat-friendly-guidelines and catvets.com/environment.
《2022 年 ISFM/AAFP 猫友好兽医环境指南》（以下简称“猫友好兽医环境指南”）描述了如何操纵兽医诊所环境，以最大限度地减少猫科动物患者的压力。兽医诊所就诊或住院的许多环节都可能给猫带来负面体验。但是，通过使兽医诊所更具猫友好性，可以在很大程度上改善猫的体验。可以减少猫与其他猫和其他物种的接触，并根据猫的感官和特定物种的行为进行调整。可以向护理人员提供适当的建议，让猫为就诊做好准备。候诊室、检查室、病房和其他诊所区域可以进行设计和改造，以减轻压力，从而鼓励积极的情绪。这些改变不一定需要结构性或昂贵的措施，只要能够有效，并且能够对猫产生影响，从而对猫的护理人员和兽医团队产生影响。此外，通过改善兽医诊所的整体体验，可以对预防保健、疾病的识别和康复以及治疗的依从性产生积极影响。
良好的猫科动物医疗保健需要去兽医诊所，而兽医诊所仅仅因为位于猫的领地和熟悉的环境之外，就可能导致负面体验。这种体验会引发负面（保护）情绪和相关的生理压力，从而导致误导性的临床发现、患者痛苦、疾病恢复时间延长、随后就诊时的处理进一步困难以及潜在的兽医人员受伤。人们可能错误地认为兽医诊所必须进行重大的翻新或建筑工作才能变得对猫友好，如果不能将物种分开，那么诊所就不能改善对猫的护理。本指南旨在消除任何此类误解，并提供详细的实用建议。
这些指南由国际猫科医学学会和美国猫科医师协会召集的专家组制定，基于广泛的文献综述，以及在缺乏证据的情况下，作者的经验。认可：这些指南已经得到了许多团体和组织的认可，详情见第 1161 页以及 icatcare.org/cat-friendly-guidelines 和 catvets.com/environment。
