Why Not Blow the Whistle on Health Care Insurance Fraud? Evidence from Jiangsu Province, China.

PURPOSE

To identify the factors that influence whistleblowing behavior as it relates to health care insurance fraud in Jiangsu Province, China.

METHODS

To construct a factor model and formulate research hypotheses using the Motivation-Opportunity-Ability framework. We designed a questionnaire containing 24 items and distributed it on-site to 2081 respondents in Jiangsu Province, China. Afterward, we applied structural equation modeling to validate the research hypotheses.

RESULTS

Policy awareness negatively contributes to whistleblowing behavior, risk perception does not reduce the incentive to blow the whistle, and an inability to recognize fraud is another critical barrier to converting whistleblowing intentions into behavior.

CONCLUSION

Practices that are likely to promote citizen whistleblowing on insurance fraud may focus on the constraints identified by the comprehensive Motivation-Opportunity-Ability framework.