Chinyamurindi Willie Tafadzwa
Department of Business Management, University of Fort Hare, Alice, South Africa.
Front Psychol. 2022 Oct 13;13:949914. doi: 10.3389/fpsyg.2022.949914. eCollection 2022.
The COVID-19 pandemic has affected the world of work. Stemming from this, new forms of work arrangements are proposed. One such arrangement concerns the use of remote working. Scholars appeal for more empirical inquiry into such work arrangements as an unintended consequence of the COVID-19 pandemic. The study narrows its focus to investigating remote working experiences from the lens of female middle managers operating within the South African public service. A qualitative research approach utilizing narrative inquiry of 23 female middle managers was used. Based on the analyzed data, remote working is illustrated from the participant experience as having intended and unintended consequences. In illustrating these dual consequences is a nexus between opportunities and challenges. Based on the identified intended and unintended consequences as findings, interventions have been proposed that impact not just the experience of being a middle manager in the public service but also strategies in dealing with remote working. At the core are strategies for individuals and organizations. These strategies potentially allow for middle manager contributions to be enhanced while also enhancing organizational outputs while working from home.
新冠疫情影响了工作领域。由此产生了新的工作安排形式。其中一种安排涉及远程工作的使用。学者们呼吁对作为新冠疫情意外后果的此类工作安排进行更多实证研究。该研究将重点缩小到从南非公共服务部门女性中层管理人员的视角调查远程工作经历。采用了对23名女性中层管理人员进行叙事探究的定性研究方法。基于分析的数据，从参与者的经历来看，远程工作具有预期和非预期的后果。在阐述这些双重后果时，存在着机遇与挑战之间的联系。基于所确定的预期和非预期后果作为研究结果，提出了一些干预措施，这些措施不仅会影响公共服务部门中层管理人员的体验，还会影响应对远程工作的策略。核心是针对个人和组织的策略。这些策略有可能在提高中层管理人员贡献的同时，也提高在家工作时的组织产出。
