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沙特阿拉伯在新冠疫情期间数字健康护照采用与接受的影响因素

The influencing factors of digital health passport adoption and acceptance during COVID-19 in Saudi Arabia.

作者信息

Samha Amani K, Alrashdi Addal M, Alshammri Ghalib H

机构信息

Management Information System Department, College of Business Administration, King Saud University, Riyadh, Saudi Arabia.

Department of Computer Science, Community College, King Saud University, Riyadh, Saudi Arabia.

出版信息

Digit Health. 2022 Dec 4;8:20552076221142668. doi: 10.1177/20552076221142668. eCollection 2022 Jan-Dec.

DOI:10.1177/20552076221142668
PMID:36506491
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9726847/
Abstract

BACKGROUND

The COVID-19 outbreak has left a destructive trail around the world in terms of deaths, travel restrictions, trade deficits, and an economy that is collapsing, including job losses, real estate, health benefit loss, and a decrease in the quality of access to care and services in almost all sectors, as well as generally in the overall quality of life. The successful development of COVID-19 vaccines may hasten the acceleration of global post-pandemic recovery by vaccinating residents, with a particular focus on important groups, in order to decrease secondary transmission. This will facilitate the easing of enforced restrictions on global and local travel, the tourism industry, education sectors, and other aspects of social life. Vaccinating residents may also help reduce the risk of secondary transmission. The efforts that Saudi Arabia made to control the epidemic were outstanding on all fronts and in all spheres, including the health, education, commerce, and tourism industries, among others.

OBJECTIVE

The purpose of this research was to investigate the elements that influence a traveler's decision to acquire and use a digital health passport (DHP), which was introduced by the Tawakkalna application in Saudi Arabia at the COVID-19 conference.

METHODS

The technology acceptance model (TAM) and the information system success model (ISSM) were the primary theoretical frameworks that guided this investigation. The terms "perceived ease of use" (PEOU), "perceived usefulness" (PU), "information quality" (IQ), "service quality" (SQ), and "net benefit" (NB) were applied in order to investigate the user's acceptance and use of the DHP, as well as how it contributes to the facilitation of traveling and public perception toward using the DHP.

RESULTS

In order to assess the validity of the proposed model and its four assumptions, a survey was sent through social media platforms to get responses from nationals and residents of Saudi Arabia. The SPSS program was used to evaluate a total of 103 replies that were considered valid. Following the completion of the study, the findings revealed that PEOU, PU, IQ, SQ, and NB all had favorable impacts on the use of DHP.

CONCLUSION

PEOU, PU, IQ, and SQ have a significant relationship with NB that affects the public's acceptance and use of DHP. This study has established validity and reliability while testing the relationship between the variables suggested in the research model.

摘要

背景

新冠疫情在全球范围内留下了破坏性的痕迹,在死亡人数、旅行限制、贸易逆差以及经济崩溃方面,包括失业、房地产、健康福利损失,几乎所有领域的医疗服务和其他服务的可及质量下降,以及总体生活质量普遍下降。新冠疫苗的成功研发可能通过为居民接种疫苗,特别是关注重要群体,来加速全球疫情后的复苏,以减少二次传播。这将有助于放宽对全球和本地旅行、旅游业、教育部门以及社会生活其他方面的强制限制。为居民接种疫苗也可能有助于降低二次传播的风险。沙特阿拉伯在控制疫情方面所做的努力在各个方面和领域都很突出,包括卫生、教育、商业和旅游业等。

目的

本研究的目的是调查影响旅行者获取和使用数字健康护照(DHP)的因素,该数字健康护照由沙特阿拉伯的Tawakkalna应用程序在新冠疫情会议上推出。

方法

技术接受模型(TAM)和信息系统成功模型(ISSM)是指导本调查的主要理论框架。使用“感知易用性”(PEOU)、“感知有用性”(PU)、“信息质量”(IQ)、“服务质量”(SQ)和“净收益”(NB)等术语来调查用户对DHP的接受和使用情况,以及它如何有助于促进旅行和公众对使用DHP的认知。

结果

为了评估所提出模型及其四个假设的有效性,通过社交媒体平台发送了一项调查,以获取沙特阿拉伯国民和居民的回复。使用SPSS程序评估了总共103份被认为有效的回复。研究完成后,结果显示PEOU、PU、IQ、SQ和NB对DHP的使用都有积极影响。

结论

PEOU、PU、IQ和SQ与NB有显著关系,影响公众对DHP的接受和使用。本研究在测试研究模型中建议的变量之间的关系时建立了有效性和可靠性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1554/9726847/638adf28cdf7/10.1177_20552076221142668-fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1554/9726847/34413040c580/10.1177_20552076221142668-fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1554/9726847/638adf28cdf7/10.1177_20552076221142668-fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1554/9726847/34413040c580/10.1177_20552076221142668-fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1554/9726847/638adf28cdf7/10.1177_20552076221142668-fig2.jpg

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