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在紧急情况下提供解决方案:2019冠状病毒病与医护人员的言语行为

Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals.

作者信息

Nawaz Muhammad, Abid Ghulam, Islam Talat, Hwang Jinsoo, Lassi Zohra

机构信息

National College of Business Administration & Economics, Lahore, Pakistan.

Kinnaird College for Women, Lahore, Pakistan.

出版信息

Sage Open. 2022 Dec 10;12(4):21582440221141700. doi: 10.1177/21582440221141700. eCollection 2022 Oct-Dec.

DOI:10.1177/21582440221141700
PMID:36532877
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9747370/
Abstract

This study investigates the mechanism between idiosyncratic deals (I-deals) and voice behavior, considering display aggression and deontic justice as mediating variables. We collected data from 702 nurses and their immediate supervisors who work with COVID-19 patients through survey questionnaires at two different times, and we analyzed the data using structural equation modeling (SEM). We found that I-deals are significantly associated with deontic justice and voice behavior. Moreover, I-deals are significant but negatively associated with displayed aggression, which is significant and negatively associated with voice behavior. In addition, deontic justice and display aggression mediate the association between I-deals and voice behavior. These findings suggest that the hospitals' top management should provide I-deals to nurses to improve their voice behavior.

摘要

本研究以表现出的攻击性和道义公正为中介变量,探讨个性化交易(I交易)与建言行为之间的机制。我们通过在两个不同时间进行问卷调查,收集了702名护理新冠患者的护士及其直属上级的数据,并使用结构方程模型(SEM)对数据进行了分析。我们发现,I交易与道义公正和建言行为显著相关。此外,I交易与表现出的攻击性显著负相关,而表现出的攻击性与建言行为显著负相关。此外,道义公正和表现出的攻击性在I交易与建言行为之间起中介作用。这些发现表明,医院高层管理人员应向护士提供I交易,以改善他们的建言行为。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f433/9747370/1272b378abb7/10.1177_21582440221141700-fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f433/9747370/ef359095b2d9/10.1177_21582440221141700-fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f433/9747370/1272b378abb7/10.1177_21582440221141700-fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f433/9747370/ef359095b2d9/10.1177_21582440221141700-fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f433/9747370/1272b378abb7/10.1177_21582440221141700-fig2.jpg

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