Department of Economics, Hanyang University ERICA, Ansan-si 15588, Republic of Korea.
Department of Nursing, Gangneung-Wonju National University, Wonju-si 25457, Republic of Korea.
Int J Environ Res Public Health. 2022 Dec 11;19(24):16657. doi: 10.3390/ijerph192416657.
Care robots have the potential to address the challenge of aging societies, such as labor shortages or the aging workforce. While previous studies have focused mainly on the productivity or workability of care robots, there has been an increasing need to understand the social value of care robots. This study attempted to identify the social values of care robots by conducting focus group interviews (FGIs) with twenty-four care recipients and caregivers and by using analytic hierarchy processes (AHPs) with thirteen individuals with expertise in the care service and care robot industries. Our results show that the labor- and health-related benefits, the technology innovation, and the provision of essential care work have the highest importance among the criteria of care robots' social values. The criteria that receive lowest priority are cost, the autonomy and needs of the care recipients, and the organizational innovation. Our study suggests that along with the private benefits and costs of care robots, their social values also need to be considered to improve the quality of care and to unlock the potential of the care robot industries.
护理机器人有可能解决老龄化社会面临的挑战，例如劳动力短缺或劳动力老龄化。虽然之前的研究主要集中在护理机器人的生产力或可操作性上，但越来越需要了解护理机器人的社会价值。本研究通过对 24 名护理接受者和护理者进行焦点小组访谈（FGI），并对 13 名具有护理服务和护理机器人行业专业知识的人使用层次分析法（AHP），试图确定护理机器人的社会价值。我们的研究结果表明，在护理机器人的社会价值标准中，与劳动力和健康相关的益处、技术创新和提供基本护理工作具有最高的重要性。优先级最低的标准是成本、护理接受者的自主性和需求以及组织创新。本研究表明，除了护理机器人的私人利益和成本之外，还需要考虑其社会价值，以提高护理质量并释放护理机器人行业的潜力。
