A preliminary conceptual framework for the design, development, and use of client-oriented information systems in health.

Client-oriented information systems (COIS) in the health care arena are defined and discussed. The antecedents of these systems, as well as current examples of the systems, are described. Prior studies in this area suggest content for COIS but demonstrate lack of a conceptual framework to guide the design, development, adoption, and use of these systems. The purpose of the paper is to suggest a preliminary conceptual framework for future study of COIS that draws upon concepts from the field of management information systems.