Usher Institute, The University of Edinburgh, Edinburgh, United Kingdom.
School of Informatics, The University of Edinburgh, Edinburgh, United Kingdom.
J Med Internet Res. 2023 Jan 26;25:e38310. doi: 10.2196/38310.
Integrating health and social care delivery with the help of digital technologies is a grand challenge. We argue that previous attempts have largely failed to achieve their objectives because implementers and decision makers disregard the complex socio-organizational dimensions of change associated with initiatives. These include structural and organizational complexity inhibiting the development of shared care pathways; professional jurisdictions, interests, and expertise; and existing data and governance structures. We provide an overview of those dimensions that can inform strategic decisions going forward, thereby contributing to the chances of success of shared care initiatives.
借助数字技术整合医疗和社会保健服务是一项重大挑战。我们认为,以前的尝试在很大程度上未能实现其目标,因为实施者和决策者忽视了与这些举措相关的复杂社会-组织变革维度。这些维度包括阻碍共同护理路径发展的结构和组织复杂性;专业管辖权、利益和专业知识;以及现有的数据和治理结构。我们提供了这些维度的概述,可以为未来的战略决策提供信息,从而提高共同护理计划成功的机会。