Industrial Engineering and Management, University of Oulu, Oulu, Finland.
Industrial Engineering and Management, Faculty of Management and Business, Tampere University, Tampere, Finland.
Work. 2023;75(3):939-952. doi: 10.3233/WOR-220033.
Current occupational safety and health (OSH) literature calls for sociotechnical, system-level approaches that increase understanding of the underlying reasons for insufficient OSH performance in nonstandard employment that is associated with lower labour and social security protection when compared with traditional forms of work.
This study focused on temporary agency work (TAW) which is a central form of nonstandard employment. The objective was to explore OSH issues in temporary agency work (TAW) in small and medium-sized multiemployer restaurants in Finland and discuss the issues from the perspectives of the agency worker, user company and agency.
A directed content analysis method was used to examine the data obtained from semi-structured interviews (n = 20) with agency workers, restaurant managers and experts representing the temporary work agencies, a pension insurer, and a labour union. The balanced work system theory was used as a framework for this qualitative analysis.
A variety of OSH risks and hazards in TAW were identified. In addition, the complexity of OSH management was highlighted in this triangular employment relationship between the agency worker, the user company, and the agency.
This study reveals problems related to OSH in TAW. Restaurants are entities separate from agencies, so establishing and adhering to a common process of OSH management is not simple.
当前职业安全与健康（OSH）文献呼吁采用社会技术、系统层面的方法，以增加对非标准就业中 OSH 绩效不足的根本原因的理解，非标准就业与传统形式的工作相比，劳动力和社会保障保护水平较低。
本研究集中于临时派遣工作（TAW），这是一种非标准就业的主要形式。目的是探讨芬兰中小型多雇主餐厅中临时派遣工作（TAW）的职业安全与健康问题，并从派遣工人、用户公司和派遣机构的角度讨论这些问题。
采用有针对性的内容分析方法，对 20 名派遣工人、餐厅经理和代表派遣机构、养老金保险公司和工会的专家进行半结构化访谈所获得的数据进行了分析。平衡工作系统理论被用作这一定性分析的框架。
确定了临时派遣工作中的各种职业安全与健康风险和危害。此外，在派遣工人、用户公司和派遣机构之间的这种三角就业关系中，职业安全与健康管理的复杂性也得到了强调。
本研究揭示了临时派遣工作中与职业安全与健康相关的问题。餐厅是与机构分开的实体，因此建立和遵守共同的职业安全与健康管理流程并不简单。
