Leutner Franziska, Codreanu Sonia-Cristina, Brink Suzanne, Bitsakis Theodoros
Institute of Management Studies, Goldsmiths, University of London, London, United Kingdom.
HireVue, Inc, Salt Lake City, UT, United States.
Front Psychol. 2023 Jan 18;13:942662. doi: 10.3389/fpsyg.2022.942662. eCollection 2022.
Gamification and machine learning are emergent technologies in recruitment, promising to improve the user experience and fairness of assessments. We test this by validating a game based assessment of cognitive ability with a machine learning based scoring algorithm optimised for validity and fairness. We use applied data from 11,574 assessment completions. The assessment has convergent validity ( = 0.5) and test-retest reliability ( = 0.68). It maintains fairness in a separate sample of 3,107 job applicants, showing that fairness-optimised machine learning can improve outcome parity issues with cognitive ability tests in recruitment settings. We show that there are no significant gender differences in test taking anxiety resulting from the games, and that anxiety does not directly predict game performance, supporting the notion that game based assessments help with test taking anxiety. Interactions between anxiety, gender and performance are explored. Feedback from 4,778 job applicants reveals a Net Promoter score of 58, indicating more applicants support than dislike the assessment, and that games deliver a positive applicant experience in practise. Satisfaction with the format is high, but applicants raise face validity concerns over the abstract games. We encourage the use of gamification and machine learning to improve the fairness and user experience of psychometric tests.
游戏化和机器学习是招聘领域的新兴技术,有望改善用户体验和评估的公平性。我们通过使用针对有效性和公平性进行优化的基于机器学习的评分算法,对基于游戏的认知能力评估进行验证,来检验这一点。我们使用了来自11574次评估完成情况的应用数据。该评估具有收敛效度(=0.5)和重测信度(=0.68)。在3107名求职者的单独样本中,它保持了公平性,表明经过公平性优化的机器学习可以改善招聘环境中认知能力测试的结果均等问题。我们表明,游戏引发的考试焦虑不存在显著的性别差异,并且焦虑并不能直接预测游戏表现,这支持了基于游戏的评估有助于缓解考试焦虑的观点。我们还探讨了焦虑、性别和表现之间的相互作用。来自4778名求职者的反馈显示净推荐值为58,这表明支持该评估的求职者多于不喜欢它的求职者,并且在实际应用中,游戏为求职者带来了积极的体验。求职者对这种形式的满意度很高,但他们对抽象游戏的表面效度提出了担忧。我们鼓励使用游戏化和机器学习来提高心理测试的公平性和用户体验。