De Bruin Rushika, Finkelstein Lisa M
Northern Illinois University.
J Psychol. 2023;157(3):160-191. doi: 10.1080/00223980.2023.2169229. Epub 2023 Feb 7.
Abusive supervision is a widely-studied phenomenon experienced by a multitude of workers across organizations and occupations. It has typically been conceptualized as a chronic phenomenon with negative outcomes. However, preliminary evidence indicates that conceptualizing abusive supervision as constant may not be accurate, and that its outcomes may vary temporally. This study uses a within-person approach to capture the dynamic nature of abusive supervision and subordinate responses more fully. We surveyed 102 full-time employees from the U.S. who responded to 932 daily surveys assessing personality, workplace behaviors, and justice perceptions. Daily abuse led to lower perceptions of justice and increased retaliation on the same day, but not the following days. Rather, employees who engaged in workplace deviance more often reported more abusive supervision, potentially as a justification for their behavior. Further, justice perceptions predicted increased reports of abuse, indicating that this may be a circular relationship instead of a unidirectional one. Finally, narcissism exacerbated the relationships explored. These results can be used to implement interventions directed at both supervisor behavior and subordinate perceptions and behaviors.
辱骂性监督是一种在各个组织和职业中的众多员工身上都有广泛研究的现象。它通常被概念化为一种具有负面结果的长期现象。然而,初步证据表明,将辱骂性监督概念化为持续不变的可能并不准确,而且其结果可能会随时间而变化。本研究采用个体内部研究方法,以更全面地捕捉辱骂性监督和下属反应的动态本质。我们对来自美国的102名全职员工进行了调查,他们对932份每日调查问卷做出了回应,这些问卷评估了个性、工作场所行为和公正感。每日遭受辱骂会导致当天对公正的感知降低以及报复行为增加,但在随后的日子里则不会。相反,那些更频繁地从事工作场所越轨行为的员工报告称遭受了更多的辱骂性监督,这可能是他们为自己行为找的借口。此外,公正感预测了更多的辱骂报告,这表明这可能是一种循环关系而非单向关系。最后,自恋加剧了所探讨的这些关系。这些结果可用于实施针对上级行为以及下属认知和行为的干预措施。