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新冠疫情持续给全科医生带来负担:对工作量、医疗服务提供及离职意愿的影响

COVID-19 Continues to Burden General Practitioners: Impact on Workload, Provision of Care, and Intention to Leave.

作者信息

Schrimpf Anne, Bleckwenn Markus, Braesigk Annett

机构信息

Department of General Practice, Faculty of Medicine, Leipzig University, 04109 Leipzig, Germany.

出版信息

Healthcare (Basel). 2023 Jan 20;11(3):320. doi: 10.3390/healthcare11030320.

Abstract

General practitioners (GPs), already in a profession with a high workload, have been at the frontline of providing COVID-19-related healthcare in addition to routine care. Our study examined the impact of pandemic-related consultations and changes in practice organization on GPs' current workload and provision of healthcare in summer 2021 (May 2021-July 2021) and early 2022 (January 2022-February 2022). In total, 143 German GPs participated in an online survey in the summer of 2021. Of these, 51 GPs participated in the follow-up survey in 2022. Most GPs perceived an increase in consultation frequency, consultation times, and workload since the pandemic outbreak. Increased consultation times were related to the reduced provision of medical care to other patients with chronic diseases. More SARS-CoV-2 vaccination consultations were associated with reduced home visits, acute consultation times, and cancer screenings. A quarter of GPs considered leaving their job. Pandemic-related bureaucracy, restricted access to therapy and rehabilitation services specialized on COVID-19, unreliable vaccine deliveries, mandatory telematics-infrastructure implementation, and frequent changes in official regulations were the main reasons reported for dissatisfaction. Our results provide insights into how the pandemic continues to burden GPs' work routines and how better working conditions in times of high demand could be achieved in future pandemics.

摘要

全科医生(GPs)本就身处工作量极大的职业,除了日常诊疗外,还一直处于提供新冠疫情相关医疗服务的前线。我们的研究调查了2021年夏季(2021年5月至2021年7月)和2022年初(2022年1月至2022年2月)与疫情相关的诊疗咨询以及诊疗机构变化对全科医生当前工作量和医疗服务提供情况的影响。2021年夏季,共有143名德国全科医生参与了一项在线调查。其中,51名全科医生参与了2022年的后续调查。大多数全科医生认为自疫情爆发以来,诊疗咨询频率、诊疗时间和工作量都有所增加。诊疗时间的增加与减少为其他慢性病患者提供医疗服务有关。更多的新冠病毒疫苗接种咨询与减少家访、急性诊疗时间和癌症筛查有关。四分之一的全科医生考虑离职。与疫情相关的官僚作风、难以获得针对新冠的专科治疗和康复服务、疫苗交付不可靠、强制实施远程信息基础设施以及官方规定频繁变化是报告的不满主要原因。我们的研究结果揭示了疫情如何持续给全科医生的工作带来负担,以及在未来疫情期间如何在高需求时期实现更好的工作条件。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b1df/9914234/41ad5ea1afd1/healthcare-11-00320-g001.jpg

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