Molin Fredrik, Norrman Brandt Eva
IPF, The Institute for Organizational and Leadership Development, Uppsala University, 753 20 Uppsala, Sweden.
Department of Medical Sciences, Occupational and Environmental Medicine, Uppsala University, 752 37 Uppsala, Sweden.
Behav Sci (Basel). 2023 Jan 29;13(2):110. doi: 10.3390/bs13020110.
Digitalization is one of the drivers of change in both public and private organizations. It is therefore relevant to understand how a government agency like the Swedish Transport Administration manage and experience change.
In this qualitative study, interviews ( = 15) with respondents with insight and connection to digitalization and change highlight factors related to digitalization and change-capacity within the agency.
The results of the interviews are presented in a thematic analysis. Five themes were identified: Digitalization, management control, stability requirements, organizational culture, and lack of a comprehensive view. The research literature in the field of change creates a fund for a discussion about the Administration's situation regarding digitalization, development, and transformational change.
The results indicate that the Transport Administration still has a long way to travel in terms of organizational readiness for change. To address this issue, the Transport Administration should prioritize the development and implementation of a comprehensive change management strategy including clear communication, active engagement, and participation from all employees, and a focus on building a culture of adaptability and continuous improvement.
数字化是公共和私营组织变革的驱动因素之一。因此，了解像瑞典交通管理局这样的政府机构如何管理和体验变革是很有必要的。
在这项定性研究中，对15名与数字化和变革有见解和关联的受访者进行访谈，突出了该机构内与数字化和变革能力相关的因素。
访谈结果在主题分析中呈现。确定了五个主题：数字化、管理控制、稳定性要求、组织文化和缺乏全面视角。变革领域的研究文献为讨论管理局在数字化、发展和转型变革方面的情况提供了依据。
结果表明，交通管理局在组织变革准备方面仍有很长的路要走。为解决这个问题，交通管理局应优先制定和实施全面的变革管理战略，包括清晰的沟通、所有员工的积极参与，以及注重建立适应性和持续改进的文化。
